Recenze (30 397)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
20. srpen 2024

I was stuck with an address issue for a long time and I turned to their Customer Support staff. Luna from their Customer Support team was extremely helpful and patient with my issue and got it resolved very quick and efficiently. She was extremely nice too

Reed Hamilton
Kanada
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 21. srpen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. říjen 2024

I talked to Esfania, she help me directly.
Im very happy that the Team has employees like her!

Big Love!

Nimsi
Německo
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 27. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29. září 2024

I recently had the pleasure of working with Holly from the customer service team, and I couldn’t be more impressed. From the moment I reached out with my inquiry, Holly was not only professional but incredibly friendly and attentive. She took the time to thoroughly understand my issue, provided clear and concise answers, and ensured that all my concerns were fully addressed.

What truly stood out was Holly's dedication to making sure I had a smooth and hassle-free experience. She followed up to ensure everything was resolved, and her communication was prompt and reassuring throughout. It’s rare to find such personalized and thoughtful service these days, but Holly delivered it with ease.

Thanks to Holly’s assistance, I’ll definitely continue shopping here with confidence. A huge thanks to her and the team for going the extra mile!

King's Shop
Spojené státy
Doba používání aplikace: 6 dny
Vývojář DSers odpověděl 8. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22. srpen 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Zina, one of the chat agents.

Joluna
Rakousko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. září 2024

This app is amazing and the attendant Luna helped me pretty quickly with an issue that I had with a cancelled order, I am impressed with the outcome! Brilliant!

Hikesense
Austrálie
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. září 2024

Best service ever! Chrissy took a lot of time to help me with my process. We solved the problem super quickly. Everything worked. Thank you for the great service and your patience! I really appreciate that!

And thank you Tiffany to!
You are the best Chrissy & Tiffany!

KOSMETIK-ÄSTHETIK
Německo
Doba používání aplikace: Asi 2 měsíci
9. říjen 2024

As a beginner in dropshipping, I'm currently learning the ropes with Dsers. While testing it, I ran into a problem, but their live chat help was amazing! They replied fast and rectified the problem immediately, which was a tremendous relief. I highly suggest it for beginners and beyond

GreenTrove
Jižní Korea
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6. listopad 2024

Zina was the best for customer service. She was educational and patient with me and answered all of my questions!

Furever Pawsible
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 10. listopad 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27. září 2024

I received such an awesome customer service! They guided me in every step and I had no issues to use the app. Thanks a lot!

Vitrine Plaza
Kanada
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21. listopad 2024

great service easy to use and fast respond. For sure I will use this again

TeenPlayHub
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 24. listopad 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team