Recenze (29 833)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
10. listopad 2023

Cynthia Helped me to place my 1St order. She was very helpfull throughout the chat and answer all my question without any delay. I would definitely give her 5star

The Little Fingers
Kanada
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 12. listopad 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14. květen 2024

person was very helpful.

debbiesadventures
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 15. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22. únor 2024

I had a problem to unlink some of my shops, I asked some help and Aimee helped me really efficiently and fastly found a solution to fix my problems. Thanks again !

ShapeWears
Francie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 25. únor 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. květen 2024

All in all a very solid and very very usefull app, the live Support really is quick and knows their Stuff. Lucy was very helpful!

The Steam Brush
Německo
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 5. květen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20. listopad 2023

I'm very happy about the custom service of DSers. Your staff Alice helped me to do set up my account properly. Thank you for this. Keep on doing this good and professional work.

My Store
Německo
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 21. listopad 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. březen 2024

Alice was extremely helpful. I'm still new to DSERS so it's all foreign territory to me. She answered my questions very thoroughly and quickly. Super grateful for her help!

Luxe Cove
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 21. březen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10. březen 2024

I had a problem, so i got in contact with Villanelle and she helped me solve the problem and got it fixed within 2 mins. Thanks a lot

Auroric
Nizozemsko
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 11. březen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25. listopad 2023

Nephele was absolutely amazing and truly a sigh of relief, everything was broken down for us to get a customer product order through fulfillment, and we're very grateful for the professionalism as well!!

TL Fitness Apparel
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář DSers odpověděl 27. listopad 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18. březen 2024

I would like to express my heartfelt gratitude for the outstanding support I received from Lucia at DSers. Their assistance was invaluable in helping me navigate through various challenges, and their expertise truly made a difference. Lucia's dedication and professionalism ensured that my experience with DSers was smooth and efficient. I am sincerely grateful for their prompt responses, patience, and willingness to go above and beyond to address my concerns. Thank you, Lucia, and the entire DSers team, for your exceptional support and commitment to customer satisfaction.

Zoom Mega Deals
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 19. březen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9. květen 2024

Great service - helped with the issue fast!

Charmaine's Store
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. květen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team