Recenze (30 302)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
23. březen 2024

I'm extremely impressed with the DSers support team! They swiftly and efficiently resolved my issue, demonstrating exceptional professionalism and expertise. Their prompt assistance ensured seamless functionality, making my experience with the app positively outstanding. Highly recommend their service!

NAAMS
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 24. březen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. únor 2024

Very easy to use with 24.7 support. Isak from customer support service was so helpful and made this whole process so much easier and smoother. I love that their response rate is so fast, makes me feel very supportive through my e-commerce journey! Thanks Isak.

Supachi
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 8. únor 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. listopad 2023

Alicia was really helpful and very fast to help solve my problem! The live chat on Dsers has helped me many times.

Guaba Pet Store
Spojené království
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 23. listopad 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. září 2024

The customer service was top-notch, Their support representative (Blanca) assigned to me answered and solved the big issue I had. I totally recommend!!!

Kolleeda
Nigérie
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11. březen 2024

It's an amazing app and a must for smoothing out your backend system. Even when you run into some problems they are more than willing to help you.

Thank you for the service Lily!

AristaEyewear
Nizozemsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 12. březen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13. květen 2024

Great customer service from Lena. :)

The Decor House
Austrálie
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 14. květen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. březen 2024

This is by far the best dropshipping app out there. I had question and the support I got from Sylvia was fantastic. She answered my questions with humulity and gave me pointers on where to find necessary guide. Now I feel more comfortable paying for the plan. Thank you so much Sylvia

HeycubeWares
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 10. březen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7. leden 2024

On behalf of Five Star5 Store, I would like to thank the attendant Eden, who was more than an attendant, he was a super attentive technician and very helpful in his service, very quick in his responses and a great level of knowledge, I needed to connect my supplier, he did it for me very quickly and helped me complete the purchase very quickly, thank you very much, Eden.

FiveStar5Store
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. květen 2024

I had the pleasure of receiving outstanding customer service from Sandy. She went above and beyond to assist me, showing genuine care and professionalism throughout the entire process. Thank you, Sandy, for your exceptional service!

Annavy
Francie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 5. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10. červen 2024

Maria was very prompt and helpful, great service!

My Store
Austrálie
Doba používání aplikace: 16 dny
Vývojář DSers odpověděl 12. červen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team