Recenze (26 536)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
5. červen 2024

This is what service should feel like. Tiffany was excellent and helped me resolve every issue patiently and professionally. Makes life so much easier with this kind of app and service support!

DesIndie
Spojené státy
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 6. červen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. květen 2024

Prompt customer service and I really enjoy the integration to push items to my Shopify store

Teddy Blaze
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 20. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14. červen 2024

Rin was the best, I was so confused with many of the settings, I'm new to drop shipping and RIn help me step by step on how to set up the selling of the products and the price for sale with pictures and text using the chat app. I was really please with the costumer service provided it to me.
Thank you Rin for all your help.

UNYQUE TREASURES
Spojené státy
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 16. červen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27. červen 2024

The support (Maria) was super helpful. Thanks a lot.

caKaShop
Brazílie
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 30. červen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. květen 2024

Olivia was great! We chatted back and forth for a while trying to figure out a step I missed, and not at any point did she try to rush or get irritated. I really appreciated that. Thank you Olivia!

Zoe Cove
Spojené státy
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 26. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1. květen 2024

Aimee was amazing. My issue was explained and I hope the suggested fix works in the future. The service is impeccable!

Holdifi
Kanada
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 5. květen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. květen 2024

Best platform ever ! The service is amazing, high and fast response! Satisfied with the overall experience, I highly recommend!!

Moone
Švýcarsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 20. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7. duben 2024

I am so grateful for Cynthia's help today. I was having problems with matching the correct variant and the shipping options and she was able to walk me through step by step and check suppliers for me. Thanks for your time and Support Cynthia!

summitskysports
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 9. duben 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27. květen 2024

Isak answered me quickly and gave me a good solution to my problem. Everything great!

Pesos
Německo
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 28. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10. květen 2024

I am new to Dsers and Shopify integration and needed help. Rita from Dsers picked up the questions and helped me go through the maze . I just cannot thank her enough for prompt and excellent service that she provided.

Thank you Rita.

Gimbills.com
Spojené státy
Doba používání aplikace: 16 dny
Vývojář DSers odpověděl 12. květen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team