Recenze (30 337)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
1. květen 2024

Jully was great. Fast replies and provided the information I was looking for!

Well Furr
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 5. květen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. květen 2024

Suprisingly Good!!!Blanca was helping me from the beginning and the response is so nice and quick,professional. Thanks Dser,Thanks Blanca

Tandorio Watches
Hongkong – ZAO Číny
Doba používání aplikace: 28 dny
Vývojář DSers odpověděl 15. květen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10. duben 2024

Emma spent an hour to help me with pricing adjustment and a lot of different things , she is so great , best customer service ever , thank you so much

My Store
Austrálie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 11. duben 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2. únor 2024

The app is very handy. Got some confusions with delivery info from suppliers to different countries, but Vivian did a good job as a customer support and explained me everything

DecorMaison
Česko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 3. únor 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. březen 2024

Works really nice and the customer service is also really friendly and kind.

Novalun
Nizozemsko
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 17. březen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7. únor 2024

IMPRESSIVE! The best service. I was in complete panic about my very first order. I sent a message to Dsers and Alex immediately responded to all my concerns and helped me to fix the issue in minutes. Thank you very much. I will stay with Dsers forever.

PagaLux
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 11. únor 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. duben 2024

Villanelle was absolutely amazing to work with. Very patient and kind and went above and beyond to make sure my questions were answered. Working with her has been an absolute pleasure!

BLVCK
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 6. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2. leden 2024

Customer service was very responsive in a timely manner. I was able resolve my issue with there help. They walked me right through it. So I'm confident if this ever happens again I can fix it.

J. McCray Style Boutique
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21. leden 2024

THE CUSTUMER SERVICE IS ABSOLUTELY AWESOME! I've talked to Alicia an she was 100% trying to find out how to solve my problem with pricinf rule (that was my fault fyi hahah).

She was almost one hour checking everything for me trying to help me!
I definitely recommend this app! Specially for the custumer service, that you cant find in other fullfilment methods (belive me, ive tried at least 6 different of this).

Thank you so much Dsers and Alicia to help me making my dream of running this business to be more pleasant.

I'M GIVE 5+ STARS!!!!!

LikeHom
Brazílie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 22. leden 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. prosinec 2023

Sandy was very very supportive and help guide me thru my issue with easy step by step instructions and did not leave me hanging to handle it myself she was there every step of the way and i am very happy!

MindfulBustle
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 17. prosinec 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team