Recenze (28 923)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
20. červenec 2024

Massive help from HOLLY, Really quick response and sorted a huge ordering issue very simply and easy. Cheers x

GlowFlo
Spojené království
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 21. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19. září 2024

I had the pleasure of working with Blanca, and I couldn't be more impressed with her service! She was incredibly quick in resolving my issue and provided excellent customer support throughout. Her attention to detail and willingness to go above and beyond made the entire process smooth and stress-free. Thanks to her swift actions, everything was handled efficiently. Highly recommend Blanca for anyone in need of prompt and professional assistance!

TrendykitOnline
Polsko
Doba používání aplikace: 6 dny
13. září 2024

Super nice customer support. Especially lovely helper Esfania. Thank you a lot. you were very helpful.

Roulf
Česko
Doba používání aplikace: 28 dny
Vývojář DSers odpověděl 17. září 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9. srpen 2024

Great support! One of my best experience with Lydia so far! Highly recommended :) !

KofferKondome
Německo
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 11. srpen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31. srpen 2024

This is what customer service should be like. Lena was very professional,she was able to isolate my problem and give ma a fix that works. Great job Lena.

everythingcoffee.ca
Kanada
Doba používání aplikace: 10 dny
Vývojář DSers odpověděl 1. září 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24. červenec 2024

Thank you one more time, Zico. I had a problem and Zico - DSers support, responded very professionally and informationally. It was exactly what I need for to solve the problem.
Best regards.

4G's
Litva
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 29. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20. červen 2024

I was having difficulty logging into my account and Wendy was able to solve my problem quickly and satisfactory. Very quickly Wendy was able to help me reset my password and gain access to my DSers account again. I was pleased with how quickly she responded to my initial contact using messenger. I am very satisfied with the help Wendy provided.

My Custom ID™
Kanada
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 23. červen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. červenec 2024

I'm really satisfied with DSers features, which save a lot of effort to me, and their customer support especially with Rita, which guides me in my first steps to integrate the app with my store.

Ritzy4U
Spojené arabské emiráty
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 23. červenec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5. srpen 2024

It is my pleasure to give the highest rating to Selena from DSers!! Selena was the most professional, kind, and patient consultant that I have had the pleasure to deal with. Selena was very quick, and she solved my problems immediately. If I could give her 10 stars I definatley would do so. Thank you Selena.

Dream Soft Australia
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 6. srpen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11. červenec 2024

Celia was a huge help to me! She was attentive and very responsive! Thank you for everything Celia you do a very good job

La truffe caline
Francie
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 14. červenec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team