Recenze (26 051)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
27. říjen 2023

I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from your team. Your commitment to ensuring that my drop shipping experience with DSERS has been nothing short of exceptional, and I'm truly grateful for all your hard work

From the moment I first reached out with my inquiries to the ongoing support I've received, your team has consistently exceeded my expectations. Your responsiveness, professionalism, and dedication to resolving any issues have been remarkable.

MyDealsAmsterdam
Nizozemsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 29. říjen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. leden 2024

Estou satisfeito sim o atendimento do eden foi rápido e objetivo

@informatica
Brazílie
Doba používání aplikace: 24 dny
Vývojář DSers odpověděl 31. leden 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

14. listopad 2023

Emma was very helpful fast and informative! Also she was very friendly. All together, very good service!

tymkwi777
Irsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 15. listopad 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. srpen 2023

was having some troubles getting a order to go out and catalina got on there and got it all up and running properly for me. again thank you for all your help catalina

Brooks Cosmetics
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 15. srpen 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. srpen 2023

I recently had the pleasure of experiencing outstanding service from both the DSers platform and one of their remarkable customer service employees, Cynthia. As an e-commerce entrepreneur, streamlining my dropshipping business operations is crucial, and DSers, along with Cynthia's assistance, has truly proven to be a game-changer.

First and foremost, DSers has revolutionized the way I manage my orders and products across multiple platforms. The platform's user-friendly interface, seamless integration with various e-commerce platforms, and efficient order processing features have significantly enhanced my workflow. It has not only saved me precious time but also improved accuracy in order fulfillment.

However, what truly sets DSers apart is the exceptional customer service provided by Cynthia. From the very first interaction, it was evident that Cynthia is not only highly knowledgeable about the platform but is also deeply committed to ensuring the success of her clients. Her willingness to go the extra mile in addressing my queries and concerns has left an indelible impression on me.

Cynthia's dedication to providing timely and personalized support is commendable. She exhibited patience in guiding me through the setup process, offering insightful tips and strategies tailored to my business needs. Her prompt responses, whether through email or live chat, reflect her dedication to ensuring a smooth experience for DSers users like me.

I must also highlight Cynthia's professionalism and empathetic approach. She didn't just assist me with technical issues; she took the time to understand the unique challenges I face in my e-commerce journey and provided guidance that extended beyond the DSers platform itself. Her proactive problem-solving skills truly set her apart as a customer service expert.

In conclusion, DSers has exceeded my expectations as a dropshipping management tool, and Cynthia's exceptional customer service has been the cherry on top. Thanks to DSers and Cynthia, I now feel more empowered and confident in managing my e-commerce operations. If you're seeking a reliable, efficient, and user-friendly platform for dropshipping, coupled with exceptional customer support, look no further than DSers and the incredible assistance provided by Cynthia. Kudos to the DSers team and a heartfelt thank you to Cynthia!

legion
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 15. srpen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. červenec 2023

I had my first sale as a dropshipper and needed guidance on the process of fulfilling the order. Olivia was outstanding with her customer support skills and explained everything step by step, to include screenshots of where I should look for things. She was patient and her Emoji's kept me laughing!!! ☀️

Nova Finds
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 26. červenec 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. září 2023

I am thrilled to give DSers a glowing 5-star review! Their customer support team deserves immense praise for their lightning-fast response and exceptional assistance. When I encountered an issue, their support team was on it in no time, addressing my concerns with utmost professionalism and competence. Their prompt and effective help turned what could have been a stressful situation into a seamless experience. DSers' commitment to their customers is truly commendable, and I wholeheartedly recommend their services to anyone seeking top-notch support and efficiency. Thank you, DSers, for going above and beyond to assist me!

ModernIQ
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 18. září 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16. listopad 2023

Thank you for your help, i'm french and it's not easy to speak english but dsers support really help me with my problems. They are very quick and performing in their answer. This is an very good app !

Aroma Flamme
Francie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 19. listopad 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6. srpen 2023

Was very happy with the assistance I got from Isak on my first time seeking help from DSers. I wish all the customer service nowadays would do the same where us customers would get very prompt resolution. Thank you Isak!

AweZome Bag Deals
Spojené arabské emiráty
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 7. srpen 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

12. leden 2024

Thank you Sylvia for support today

GoodMarke
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář DSers odpověděl 15. leden 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team