Recenze (26 051)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
15. listopad 2023

I was having a problem with my store and Isla was very helpful. Support here is the best :).

My Store
Polsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 16. listopad 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11. září 2023

Nephele was great help on my store when I had a small issue. I use this app daily and recommend to anyone in ecommerce.

Military Overstock
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 13. září 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21. červenec 2023

I just started using DSers and obviously have a lot to learn and many questions. The DSers support team is always there for me to help solve any of my issues. Thank you very much.

PretzelCommerce
Švýcarsko
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 23. červenec 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24. prosinec 2023

Awsome support! The support responded very fast and solved my issue in a minute :)

FreshSip
Švédsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27. září 2023

i got very helpful and fast responses from the team and especially Sherry who came to my aid a few times alreadt

PawPalace
Izrael
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 3. říjen 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. leden 2024

good assistance
thanks Alice

espacesnettes
Kanada
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27. červen 2023

I am new at this and I received excellent customer service from Lennon. I really appreciate your kindness. Keep up the good work! Thanks so much

One Classy General Store
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 28. červen 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25. říjen 2023

Tiffany helped me with an issue and within minutes it was sorted, i can't stress enough how helpful DSers are when problems occur. A+++++

MODERN HOME LIFE
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 26. říjen 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. září 2023

This is extremely frustrating . They added Tmall without my authorization and now my store is completely messed up. I reached out to support and they play game all day instead of fixing my issue which i provided several times (min 5 times). Each time some Victoria keeps telling me to verify my email and sent screenshot of my problems with details of my issue and they keep playing games. This is extremely frustrating. I don't even know why Shopify deals with this company. Tmall is something i don't even use. Why is it forced on my account without my authorization. I will be looking at replacing this app today.

Make Me Elegant
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 18. září 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods and we will triple check things to solve your problem

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

12. srpen 2023

I love this supplier when I needed help they were right there to make everything run smoothly. They stayed with me until I was confident I had everything and it was complete. Also made sure next time I had all my ducks in a row. Thank you Serein for all your help

Serenity Joy's Shop
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 15. srpen 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team