Recenze (26 264)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
8. listopad 2023

This App is fantastic and the Team there is/are really helpful i was on messenger with a Lady by the w name: Isla and she helped with all my orders/processes and needs i highly recommend her as she really goes far above all my expectations Thank you very much Isla kind regards

RASPBERRY
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 9. listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29. červen 2023

I got helped today by Zoe. The problem was of a basic nature. I asked several people from other platform right before i talked to Zoe, and let me tell you - no one was able to help me like she did. Extremely detailed and clear explanation.

The Secret Slay
Bulharsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 29. červen 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20. únor 2024

Bravo à ISAK qui m'a beaucoup aidé. très professionnel et patient quand il expose ses explications. merci beaucoup

jeuxloisir
Francie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 21. únor 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11. listopad 2023

Wendy did great! quickly answered all my questions and helped me with all my needs. Great service provided by Wendy from Dsers

Maison des Prix
Brazílie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 13. listopad 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. listopad 2023

Great support, very friendly, very fast, great info. 5 star+

Vibali
Belgie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 26. listopad 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. leden 2024

Lily did an amazing job assisting me today!

RichBitxhVibes
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. srpen 2023

I love this supplier when I needed help they were right there to make everything run smoothly. They stayed with me until I was confident I had everything and it was complete. Also made sure next time I had all my ducks in a row. Thank you Serein for all your help

Serenity Joy's Shop
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 15. srpen 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28. listopad 2023

sandy really helped me with lots of information

Trade4more
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 29. listopad 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17. září 2023

I recently had the pleasure of working with Arwen to set up my Dsers for Shopify. From the beginning, she demonstrated exceptional professionalism and was incredibly efficient in her work. What stood out to me was her kindness and patience throughout the entire process. She ensured that every step was clear, and I was comfortable with the changes being made. I highly recommend Arwen to anyone seeking assistance with Dsers or any other related services. Her expertise, combined with her genuine care for her clients, makes her an outstanding choice.

Charmonti
Singapur
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. září 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13. srpen 2023

I recently had the pleasure of experiencing outstanding service from both the DSers platform and one of their remarkable customer service employees, Cynthia. As an e-commerce entrepreneur, streamlining my dropshipping business operations is crucial, and DSers, along with Cynthia's assistance, has truly proven to be a game-changer.

First and foremost, DSers has revolutionized the way I manage my orders and products across multiple platforms. The platform's user-friendly interface, seamless integration with various e-commerce platforms, and efficient order processing features have significantly enhanced my workflow. It has not only saved me precious time but also improved accuracy in order fulfillment.

However, what truly sets DSers apart is the exceptional customer service provided by Cynthia. From the very first interaction, it was evident that Cynthia is not only highly knowledgeable about the platform but is also deeply committed to ensuring the success of her clients. Her willingness to go the extra mile in addressing my queries and concerns has left an indelible impression on me.

Cynthia's dedication to providing timely and personalized support is commendable. She exhibited patience in guiding me through the setup process, offering insightful tips and strategies tailored to my business needs. Her prompt responses, whether through email or live chat, reflect her dedication to ensuring a smooth experience for DSers users like me.

I must also highlight Cynthia's professionalism and empathetic approach. She didn't just assist me with technical issues; she took the time to understand the unique challenges I face in my e-commerce journey and provided guidance that extended beyond the DSers platform itself. Her proactive problem-solving skills truly set her apart as a customer service expert.

In conclusion, DSers has exceeded my expectations as a dropshipping management tool, and Cynthia's exceptional customer service has been the cherry on top. Thanks to DSers and Cynthia, I now feel more empowered and confident in managing my e-commerce operations. If you're seeking a reliable, efficient, and user-friendly platform for dropshipping, coupled with exceptional customer support, look no further than DSers and the incredible assistance provided by Cynthia. Kudos to the DSers team and a heartfelt thank you to Cynthia!

legion
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 15. srpen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team