Recenze (26 264)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
13. srpen 2023

I recently had the pleasure of experiencing outstanding service from both the DSers platform and one of their remarkable customer service employees, Cynthia. As an e-commerce entrepreneur, streamlining my dropshipping business operations is crucial, and DSers, along with Cynthia's assistance, has truly proven to be a game-changer.

First and foremost, DSers has revolutionized the way I manage my orders and products across multiple platforms. The platform's user-friendly interface, seamless integration with various e-commerce platforms, and efficient order processing features have significantly enhanced my workflow. It has not only saved me precious time but also improved accuracy in order fulfillment.

However, what truly sets DSers apart is the exceptional customer service provided by Cynthia. From the very first interaction, it was evident that Cynthia is not only highly knowledgeable about the platform but is also deeply committed to ensuring the success of her clients. Her willingness to go the extra mile in addressing my queries and concerns has left an indelible impression on me.

Cynthia's dedication to providing timely and personalized support is commendable. She exhibited patience in guiding me through the setup process, offering insightful tips and strategies tailored to my business needs. Her prompt responses, whether through email or live chat, reflect her dedication to ensuring a smooth experience for DSers users like me.

I must also highlight Cynthia's professionalism and empathetic approach. She didn't just assist me with technical issues; she took the time to understand the unique challenges I face in my e-commerce journey and provided guidance that extended beyond the DSers platform itself. Her proactive problem-solving skills truly set her apart as a customer service expert.

In conclusion, DSers has exceeded my expectations as a dropshipping management tool, and Cynthia's exceptional customer service has been the cherry on top. Thanks to DSers and Cynthia, I now feel more empowered and confident in managing my e-commerce operations. If you're seeking a reliable, efficient, and user-friendly platform for dropshipping, coupled with exceptional customer support, look no further than DSers and the incredible assistance provided by Cynthia. Kudos to the DSers team and a heartfelt thank you to Cynthia!

legion
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 15. srpen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. říjen 2023

I was having issues with my DSers connecting with my AliExpress. It took Chris just moments to rectify. Such a quick and direct response and such a lovely helpful tone, which makes the experience all the more pleasant. Very Grateful!

Teezd.shop
Austrálie
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 4. říjen 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

3. říjen 2023

I recently got to chat with "Alice" over at DSers and, wow, what an amazing experience! Alice isn’t just professional; she brings a whole new level of care and attention to the table that you don't see every day. Every single question I threw at her, no matter how detailed, was met with speedy and super thorough answers. You can just tell she knows her stuff and - more importantly - that she genuinely wants to help. Navigating through the platform became so much smoother with her proactive and supportive approach. Massive thanks to Alice for making my customer service journey truly standout. Your hard work doesn’t go unnoticed and is so appreciated!

woonidee
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 4. říjen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. červenec 2023

I give Dsers and Lily a 5 star for their customer service. I am a new Shopify store and new to drop shipping. My very first order processing did not go smoothly and I hopped on a chat with Lily, she was able to walk me through the process and was very helpful. Thank you Lily you are a blessing!

SOULY BEANS GIFTS AND THINGS
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 17. červenec 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4. prosinec 2023

Sandy did an amazing job! She really helped me understand how to navigate the site and helped me process my first order to my first customer! THANK YOU SANDYY <3

Home Goods Oasis
Spojené státy
Doba používání aplikace: 7 dny
Vývojář DSers odpověděl 5. prosinec 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2. listopad 2023

I recently had a fantastic experience with the online customer service team of Dsers. Jully were prompt, attentive, and extremely helpful. Their quick response to my inquiries and willingness to go the extra mile to address my concerns left a lasting positive impression. It's reassuring to know that such dedicated and efficient customer support is available, and it definitely enhances my overall experience with the company. Kudos to the online customer service team for their exceptional service!

Snuggle Hub
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 5. listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. listopad 2023

Thank you Irene for helping me with my first orders! :)
Very fast answer and very kind responses!

HappyPaws Lane
Polsko
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 26. listopad 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

6. listopad 2023

First time using DSers and I am going through dropshipping for the first time. My agent was very helpful in helping me with my questions and being patient with me. Thank you!

The Mint Collections
Kanada
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 7. listopad 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. leden 2024

La asistencia ha sido perfecta resolviendo un problema de pago de un producto que se había quedado pendiente por no tramitarlo por dsers al completo, me ha ayudado a dar pasos atrás y completar el pedido

muchas gracias

RetroGear
Španělsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 28. leden 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. leden 2024

Great Wendy very quickly gave the the answers a needed and gave steller instructions that were easy to follow

Sky Sync Gaming
Spojené státy
Doba používání aplikace: 14 dny
Vývojář DSers odpověděl 15. leden 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team