Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
17. leden 2024

I love DSers and Blanca was very helpful! She assisted me with my very first order and I am so grateful for it! I'm looking forward to continuing to use DSers and learn more along the way. I feel confident now knowing that I have support whenever I have any kind of concerns. Thank you again Blanca!!❤️

Juel West
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 18. leden 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20. březen 2024

What a great customer service ! Fast and effective. Thanks a lot to Alice for guiding me like a pro with my stock issue. She has been really helpful to me. Wish you to chat with her if you have any problem...

...deserves a raise......

Thanks again !

Ma boutique
Francie
Doba používání aplikace: 18 dny
Vývojář DSers odpověděl 21. březen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. leden 2024

I would like to thank Lucy very much, she helped me a lot because I had made a mistake by deleting a product on shopify when I hadn't ordered it yet, and it's the first time I'm using DSERS and she explained to me what I have to do, very much Lucy and Lucy is very patient.

Bestryck
Francie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 23. leden 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23. březen 2024

My problem was solved by Ralla. Excellent service, very fast and accurate. I recommend.

RUBY EXPRESS
Brazílie
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 24. březen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24. červen 2024

great support

SHEPIT
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 25. červen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. únor 2024

DSers customer service from Selena helped me a lot, fast and effective work of her is beautiful.

PocketSphere
Rusko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 8. únor 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27. březen 2024

The support service is absolutely amazing and they always try as much as they can to help you.
Thank you so much Olivia and Alice for helping me out today.❤️

superior-experience
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 28. březen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. březen 2024

Wendy helped me so quickly and so efficiently, I didn't knew we could link multiple AliExpress accounts to the same Dsers account. Thank you for the quick response.

Éco Pure
Francie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 17. březen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6. duben 2024

The Customer service was excellent they reached me and sorted out all of my issues really it was excellent to talk to them and i ll always refer other sellers to prefer Dser's indeed they are very excellent

CNS Shopping
Turecko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 8. duben 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. červen 2024

Tuve un inconveniente al realizar mis pedidos, pero gracias a la persona de soporte de nombre Rafael pude resolver el problema que estaba teniendo. Aprecio la rapidez en la que atienden y resuelven el problema, no se ni 5 minutos en resolver mi situación.

Threia
Mexiko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 23. červen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team