Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
29. březen 2024

I would recommend this app and customer service. Cynthia from customer service was extremely helpful to me today. She was diligent, very courteous and cheerful, and helped an otherwise frustrating work day be a little better. I'm new to Dsers, and she was a great help!

Joyful Finds Gifts
Spojené státy
Doba používání aplikace: 18 dny
Vývojář DSers odpověděl 31. březen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4. červen 2024

Falei com a Vivian do suporte da DSERS e foi fantástica.

Atendimento foi rápido e eficiente e resolveu-me logo os problemas!

Pouzek
Portugalsko
Doba používání aplikace: 16 dny
Vývojář DSers odpověděl 6. červen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21. leden 2024

thank you for your help, you always make my job much easier :)

Tiny Wonders
Nizozemsko
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 22. leden 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. únor 2024

Wendy isn't just knowledgeable, she is also friendly and genuinely helpful. She went the extra mile to ensure my issues are resolved, even suggesting solutions I wouldn't have thought of myself. Her proactive approach has saved me tons of time and frustration.

PheMOMenal Finds
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 4. únor 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Datum úprav: 25. únor 2024

Super fast service, thank you Sofia !
Edit : A huge thanks to Alicia who helped me quickly, super nice !

MyHandFlicker
Francie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 21. leden 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2. duben 2024

I've had a fantastic experience with DSers! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. It's reassuring to know that if I ever have questions or run into issues, I can count on DSers's support team to provide solutions promptly.

Yoopick
Spojené státy
Doba používání aplikace: 25 dny
Vývojář DSers odpověděl 6. duben 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. leden 2024

Sherry delivered exemplary customer service, promptly addressing all my inquiries and going above and beyond to offer clear and comprehensible explanations. I sincerely appreciate your valuable assistance. Thank you!

OfficeModa
Spojené království
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 18. leden 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26. květen 2024

Isak helped me out very good & he was very nice.
Great support!

rêvejolie™
Německo
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 27. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22. duben 2024

Blanca was amazing, she was so helpful and answered all my questions and fixed my problems. I wish I can always come to her for help! Thank you guys for kick starting my journey.

Trendy Cove
Spojené království
Doba používání aplikace: 10 dny
Vývojář DSers odpověděl 23. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. březen 2024

I am extremely satisfied with the experience I had with DSers, largely thanks to the excellent customer service provided by Chrissy. Her professionalism and commitment to resolving issues quickly were impressive.

Noava Univers
Francie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 6. březen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team