Recenze (28 871)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
29. říjen 2023

Sandy was very polite and helpful and quick to provide solutions straight to the point.
Her level of knowledge was great and she understood my needs. Thank you Sandy!

Get And Well
Švédsko
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 31. říjen 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22. duben 2024

great service and a great supplier app

VoxiaStore
Brazílie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 24. duben 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. prosinec 2023

Olivia sorted my mapping issue out asap. Amazing hard working and helped me with instructions in case it happens again

DOGERYS
Spojené království
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11. červen 2024

五星好评,

zilinw
Španělsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 13. červen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1. březen 2024

Sandy is just the best. she solved my problem so quick. Her patience and well detailed explanation needs to be studied. she is my favorite. i had great experience.

Pets Planet
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. březen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28. prosinec 2023

I really enjoy how great support is. They are always very helpful in resolving my issues and consistently providing excellent customer service.

Luxury Palace Interiors
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 3. leden 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16. únor 2024

Neva was awesome at fixing my problem. Super helpful and got things sorted fast!

Ronnyessentials
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 19. únor 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. leden 2024

I had so many questions pertaining to Dsers and how to utilize certain features. Jenny was amazing in helping put my mind at ease and was very thorough and professional with answering any questions I had concerning doing drop shipping. Thank you again, Jenny for being patient and kind!

Baby Butterfly
Spojené státy
Doba používání aplikace: 22 dny
Vývojář DSers odpověděl 31. leden 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30. listopad 2023

Had an item that was out of stock and were able to find it again and AliExpress, specifically Lucy, helped us out of a mess. She was able to confirm that the order was placed and on it's way. But not quite that simple, I think she had to re-map the item. Anyway, Lucy was AWESOME...we couldn't have completed this order without her!!

My Home Canning Supplies
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 3. prosinec 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. duben 2024

Excellent service, j'ai rencontré quelques soucis et après avoir contactez le support, Sandy m'a parfaitement aidé et a répondu à mes questions ! Merci beaucoup pour le service proposé et à Sandy.

UVision
Francie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 6. duben 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team