Recenze (30 401)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
11. září 2024

very good support, i had a little problem with somthing and needed help and then my boy vivian from the Dsers support team helpt me out easy and clean very good

Vinista Shop
Belgie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 17. září 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. září 2024

I had the pleasure of working with Rfimp for DSers services, and the experience was exceptional! Their expertise and support made the entire process smooth and efficient. Rfimp's guidance was invaluable, helping me navigate and optimize my DSers setup effortlessly. Highly recommend their services to anyone looking for reliable and expert assistance!

Iman Elegance
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 4. září 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. listopad 2024

Gloria was quick, professional, communicative, and helpful. For now, the app and customer support have been really good and useful.

StickTitans
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 3. listopad 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. říjen 2024

Very nice app to work with quickly. It has exactly what you need. In addition, the customer service is great because they really respond within minutes.

very good service!

Fielpower
Nizozemsko
Doba používání aplikace: 12 dny
Vývojář DSers odpověděl 10. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Datum úprav: 7. září 2024

I had a problem with an issue about having products on my website but on the website it was written Out of stock for almost all my product. With the help of my agent, i change the settings for the shipment and everything is ok now.

I got a second problem on the September 7, and the agent told me what to do to unsync the price changing with my store. So That was a good help.

Ozio Web Store
Kanada
Doba používání aplikace: 19 dny
17. říjen 2024

Hello selena was amazing she helped answer my questions when I wasn't so sure about my dropshipping business. Thank you Selena and thank you dsers for your kind service <3

Swanky Shop
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 20. říjen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. listopad 2024

I chatted with Rita and she fixed all the issues. She made total sense and understood me. Super kind and quick QUICK responses. I love that you get to talk to an ACTUAL kind human while troubleshooting issues. THIS is customer service.

Japandi Living
Spojené státy
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 19. listopad 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. září 2024

Great Customer Service from Holly. Help solved my problem quickly

MANSSIIE
Kanada
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1. září 2024

i recently encountered a "sold-out" issue on my Shopify store, and I reached out to the DSers support team for assistance. I was incredibly impressed with the level of service I received. The support team was not only prompt in their response but also provided clear and actionable guidance that helped me resolve the issue quickly.

Thanks to their expertise and support, my store is now running smoothly, and I no longer face the "sold-out" problem. I appreciate their professionalism, patience, and dedication to helping me find a solution.

I highly recommend the DSers support team to anyone who needs reliable and effective assistance with their dropshipping business. Thank you for your excellent service!

Rating: ⭐⭐⭐⭐⭐

Timelesscrafts.co
Jihoafrická republika
Doba používání aplikace: 24 dny
Vývojář DSers odpověděl 2. září 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. srpen 2024

Rita on the help messenger was very helpful and patient with me as I navigated through the download process. I'm new to all of this and she took the time to make sure I was doing things correctly and even sent me screenshots to ensure I was on the right page. Over the top effort! Thanks Rita!

Tailwaggers Pet Emporium
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team