Recenze (30 328)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
29. duben 2024

JULLY from DSER explained why my dser wasn't connected to my aliexpress. Jully investigated that i was connected to the wrong aliexpress account and was very patient with me. Excellent support team!

Cherry Label
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 5. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26. prosinec 2023

I am writing this comment to thank Emma, who is helping me to make my order successful. I'll be waiting for the technology team's response, but thank you in advance for your help.

Density Store
Brazílie
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 3. leden 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10. prosinec 2023

Thank you very much ''Lucia'' for helping me to better understand how it works.

You did a professional job.

you would give me much more than 5 stars.

Boutique Miss-Yza
Kanada
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 12. prosinec 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23. březen 2024

I had a bit of trouble with fulfilling an order but thankfully I chatted with Isla who helped me out in a swift manner!

HaloLamp
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 25. březen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. červen 2024

Sherry had really good service, 5/5!

LightFan
Švédsko
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 10. červen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. prosinec 2023

Support Agent Lucy was excellent at solving my quieries I had a question about whether I could use this app for an Australian market, and not only did she answer the question, she even gave me multiple helpful tips to enhance my experience and to make it easier to sell products. She deserves a raise.

Auzriyo Tech
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. únor 2024

An excellent application is easy to use and the interface is clear, not to mention how competent the support service is in responding to the point and asking about the facts, not like CJ Dropshipping is a team of idiots with a moron leader. I would like to thank Nev for his positive and prompt support. Dser stay as you are for many more years

Nimble Lil'one
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 19. únor 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. duben 2024

Very good customer service helped me with my mapping issue and provided me the info i needed

Hyprcharge
Irsko
Doba používání aplikace: 19 dny
Vývojář DSers odpověděl 21. duben 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. duben 2024

Wendy was a great help, customer service on point!

Vexnor
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 17. duben 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

28. březen 2024

Isak was really helpful and assisted me in a very professional way! I appreciate it a lot, thank you!

Little Joy
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 31. březen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team