DSers‑AliExpress Dropshipping

I wanted to take a moment to share my appreciation for Sandy, the customer service agent who helped me with placing an order to AliExpress via DSers. Sandy was incredibly patient, attentive, and knowledgeable throughout the entire process. She made sure all my questions were answered and guided me step-by-step to complete my orders smoothly. Her professionalism and friendly demeanor truly made a ...

I recently had the pleasure of receiving exceptional customer service from Rita. She was extremely helpful and went above and beyond to assist me. I was struggling with a particularly difficult problem, and Rita's patience was truly remarkable. She diligently worked with me until we found a solution. Rita is a credit to your team and a valuable asset to your company. Her kindness and dedication ...

Rita was excellent! Extremely fast reply and detailed assistance. I hesitated to reach out for help as i don't like to wait but i'm glad i did because i couldn't have fixed it quicker myself!

I've been using Dser to manage my dropshipping business on Shopify, and I’m truly impressed with the service quality. The app runs smoothly, making it easy to sync products and process orders quickly. What I appreciate the most is the support team – they respond incredibly fast and are always willing to help with any issues. Whether it’s a simple question or a complex problem, their support is ...

I had an amazing support from Fiona, who has helped me so much being friendly and patient, fixing a huge problem.

I gotta say I love Dsers and part of what really makes up what makes this platform so great for me is the customer service, Fiona in particular who responded to me extremely Fast and knew the exact root of the error I made and she’s honestly saved me soo much time

Rita in customer service did a great job helping me fulfill an order that had lost its mapping. That made the process very quick and simple - thank you!

The support of dsers is outstanding and i had a problem with some mapping and other stuff the support member name Luna helped me out. she was literally outstanding at her job and helped me for at least half an hour without hesitating. appreciate it

I had an experience with this shop this morning. Sandy was my representative and she handled everything so very nice and easy. Every time I have had an issue that I needed help with these customer service folks have been professionally handled it. I am VERY pleased with DSers and have a lot of confidence in them because of people like Sandy. Thank you everyone at DSers.

Ric Overton

Gloria on the help centre really helped me understand the issue as I have 2 ali express accounts synced to dsers. She identified the problem and now I understand and will be able to come back to her to fix once my order has updated the tracking. Thanks for all your help and understanding gloria a real credit to her team 5 star service