Recenze (30 354)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
9. srpen 2024

sevice ist gut

Trustifys
Německo
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 11. srpen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. červenec 2024

Support technique a l'écoute sur facebook

Nos-sandales
Francie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 2. červenec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. listopad 2024

I had a payment issue related to the app and Raphael helped me out real-quick. The response was instantaneous and to the point.

Moody Ducks
Indie
Datum úprav: 22. říjen 2024

After using the app for a year, I discovered that this app sometimes makes you pay a significant amount more than what you would manually fulfilling orders on aliexpress. There's about a 10% difference on some orders. The app provides a lot of time savings, but it comes at the expense of some cash savings.

Guan
Švédsko
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 18. leden 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. leden 2024

I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!

Baby Bubbles
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26. březen 2024

The support for this app is great! Blanca was able to help me quickly and understood me very well. I strongly suggest adding the ability to autocomplete orders in AliExpress as well as payments, if that were possible now I would have given 5 stars for the app. The support is worth 5 stars in my experience, thanks Blanca!

Common Jewellery
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 28. březen 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

8. leden 2024

Sherry was very helpful and provided useful information! But I think the app has some limitations and needs improvements.

Wey! Market
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8. březen 2024

Today i had a nice conversation with Vivian from the Support that helped me with some Problems and solved them with patience and know how. Thank you Vivian!

nostagames.com
Německo
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 10. březen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. listopad 2023

Serry did my problem too easily, I was able to solve my problem in Dser and. He helped me in whit everything I needed with the product on my page

Zero Trash SpA
Chile
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 30. listopad 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12. červenec 2024

Tuve una atención con Aimee en Dsers y me atendio excelente, resolvio mis dudas y me ayudo mucho.

CAPAFE
Mexiko
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 14. červenec 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team