Recenze (29 812)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
22. leden 2024

I would like to thank Lucy very much, she helped me a lot because I had made a mistake by deleting a product on shopify when I hadn't ordered it yet, and it's the first time I'm using DSERS and she explained to me what I have to do, very much Lucy and Lucy is very patient.

Bestryck
Francie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 23. leden 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30. duben 2024

really helpful, explaining the problem patiently.

Ninioo
Austrálie
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 5. květen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. listopad 2023

Olivia has been very helpful in clearing my AliExpress purchase limit and pricing doubt. She has been very responsive. I would highly recommend her.

Her Stockist
Singapur
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 19. listopad 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8. únor 2024

Thank you Vivian, I appreciate your help excellent customer service.

StirringCo
Spojené království
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 11. únor 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15. leden 2024

Customer service is brilliant through their online chat. Spoke to Sandy, who helped and sorted out all my issues within 5 mins.

Dropship Saver
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 16. leden 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Datum úprav: 2. duben 2024

These people, Rfimp, Aimee and Ralla, have helped me out greatly. Great Help.

lumellaBRIGHT
Austrálie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 25. březen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27. listopad 2023

I encountered some challenges figuring out and configuring things in Dsers, and Raphael was incredibly helpful in addressing all my questions. He took the time to thoroughly explain all the details I needed to know, and the step-by-step information proved to be extremely useful. Thanks!

CosyCove
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 29. listopad 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27. únor 2024

This is my first time contacting the DSers‑AliExpress Dropshipping representative, but Raphael was patient and worked with me through the process to solve my problems. I was initially scared because I thought I wouldn't be able to fulfill my orders, but he went above and beyond to get it done for me without hesitation. He is the best and one of the representatives I wish could attend to me in the future. He made things easier for me. Thank you so much.

Prudents Store
Spojené státy
Doba používání aplikace: 13 dny
Vývojář DSers odpověděl 29. únor 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23. prosinec 2023

Emma, the support officer, efficiently resolved my issue with Dser to AliExpress. Her assistance was both quick and easy to comprehend. Thanks once again for your help.

SJJ PLUSH
Austrálie
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17. leden 2024

I love DSers and Blanca was very helpful! She assisted me with my very first order and I am so grateful for it! I'm looking forward to continuing to use DSers and learn more along the way. I feel confident now knowing that I have support whenever I have any kind of concerns. Thank you again Blanca!!❤️

Juel West
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 18. leden 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team