Recenze (30 329)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
26. březen 2024

I had a couple questions about the order fulfillment and Holly from support team was very helpful! Really appreciate it!

FurKids Paradise
Austrálie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 28. březen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Datum úprav: 16. listopad 2024

Great app and very helpful customer service.
Both Sandy and Sans were amazing!

Espiaye Apparel
Austrálie
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 9. duben 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23. listopad 2023

I'm writing this review for your staff Raphael who has helped me with an major issue that I had with my Shopify account. I couldn't solve my problem for quite a bit, till I reached out to Raphael. He helped me to solve that problem just in minutes. I was very satisfied with his service.

G4Goods
Německo
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 26. listopad 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22. duben 2024

Blanca was amazing, she was so helpful and answered all my questions and fixed my problems. I wish I can always come to her for help! Thank you guys for kick starting my journey.

Trendy Cove
Spojené království
Doba používání aplikace: 10 dny
Vývojář DSers odpověděl 23. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27. listopad 2023

I encountered some challenges figuring out and configuring things in Dsers, and Raphael was incredibly helpful in addressing all my questions. He took the time to thoroughly explain all the details I needed to know, and the step-by-step information proved to be extremely useful. Thanks!

CosyCove
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 29. listopad 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29. březen 2024

I would recommend this app and customer service. Cynthia from customer service was extremely helpful to me today. She was diligent, very courteous and cheerful, and helped an otherwise frustrating work day be a little better. I'm new to Dsers, and she was a great help!

Joyful Finds Gifts
Spojené státy
Doba používání aplikace: 18 dny
Vývojář DSers odpověděl 31. březen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8. únor 2024

I was attended to by one of their staff - name is Lennon, great customer service and support. Sure I would recommend this app.

My Store
Kanada
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 11. únor 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5. květen 2024

thank you, Isla, you helped me a lot. Regards to you

Real dream
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 6. květen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. duben 2024

pretty good app but dont ever click without looking like and idot (i do the have already do that:)

DelightfulDwellings
Spojené arabské emiráty
Doba používání aplikace: 13 dny
Vývojář DSers odpověděl 21. duben 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

31. leden 2024

I recently had an issue with product availability on DSers and reached out to customer support. Alicia's assistance was top-notch! She quickly identified the problem, provided clear instructions, and ensured I felt confident in the solution. Her patience and professionalism made the experience smooth and stress-free. Kudos to Alicia and the DSers support team for their exceptional service!

Epic Essentials Store
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 1. únor 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team