Recenze (30 329)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
25. únor 2024

Lennon from customer service was very nice and helped me solve the problem quickly.. Thank you very much Lennon highly recommends the app thanks to him.

mehmifal_ad_habait
Izrael
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 26. únor 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23. prosinec 2023

Emma, the support officer, efficiently resolved my issue with Dser to AliExpress. Her assistance was both quick and easy to comprehend. Thanks once again for your help.

SJJ PLUSH
Austrálie
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28. září 2024

I had a few basic doubts and selena was great in assisting me.

Nexazon
Indie
Vývojář DSers odpověděl 8. říjen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. listopad 2023

i had the pleasure of working with Krystal today and she helped with anything I needed. Very professional and I am absolutely satisfied with her support. Give her a pay rise!!!

Lifestyle Abode
Austrálie
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 3. prosinec 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. únor 2024

Wendy isn't just knowledgeable, she is also friendly and genuinely helpful. She went the extra mile to ensure my issues are resolved, even suggesting solutions I wouldn't have thought of myself. Her proactive approach has saved me tons of time and frustration.

PheMOMenal Finds
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 4. únor 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20. prosinec 2023

Hands down Ralla from support was the best in customer help and support the best! Quick to reply to my request and had my problem fixed and done with ease. Thank You

Hydro Pet
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. květen 2024

Great support from Villanelle!! very kind

neueSeason
Německo
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 20. květen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. prosinec 2023

Great Service, first order I was confused with some steps but Raphael really helped me out and provided me with the correct steps to take in the future to better assist me. I am enjoying DSers very much.

Amaro Vista
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. prosinec 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. květen 2024

very good attention from the operator, thank you

Rose photogift
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 15. květen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12. prosinec 2023

The app is a lifesaver, you can import products in seconds and If you have any questions, they will be answered in a matter of minutes. Every praise to Cynthia who helped me a lot and in short time.

SimpleGo
Chorvatsko
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 13. prosinec 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team