Recenze (29 532)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
28. srpen 2024

Great Live Chat Service to help me with a specific need. An overall great experience of this app so far

My Store
Spojené království
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 29. srpen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22. září 2024

I needed help resetting my password I kept doing something wrong.But with the help from Vivian I finally got it straightened out.
Thankyou Vivian

onlinepetmkt
Spojené státy
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 7. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2. srpen 2024

What can I say, i fyou get someone called Chloe on the help you are in for a treat.

I was about to give up with the whole thing but she saved the day, was very patient and knowledgable and can not fault her at all.

She answered every query and helped me do things when I was unable to.

Amazing service and so friendly.

Pixi Snap
Spojené království
Doba používání aplikace: 28 dny
Vývojář DSers odpověděl 4. srpen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5. říjen 2024

Super responsive agents on site, they help you with all your questions. Special shout out to Olivia, very kind and patient with me and my questions. 99% of their suppliers include VAT for EU markets and UK, sales tax on NA markets...etc. It saves you the hassle as a dropshipper. Once again, special thanks to Olivia :D

Luxo Lumens
Spojené království
Doba používání aplikace: 7 dny
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. říjen 2024

This app is best to automate dropshipping and if you face any problem, there customer support is impressive specially Chrissy

FUSHIA
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 10. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23. září 2024

Thank you so much Holly for all of your help with placing and remapping my first order with DSers! I really appreaciate your patience, knowledge, kindness and expertise. You're awesome!

Shop Naiviv
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 7. říjen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. září 2024

Im new to Dropshipping and Selena has been most helpful and patient with me as a new user. Knowledgeable and willing to help.

Thank you Selana!

G-Money 1
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 17. září 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. září 2024

Needed assistance with info on a product. The rep was very patient.

Best Obsessions
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 7. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. srpen 2024

I want to give really high praises to Vivian for her patience and support in helping me to get my order fixed for my customer. She was very pleasant to work with and I appreciate all that she did to help resolve my situation.

Daley Finds
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 6. srpen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28. srpen 2024

Isak instantly was able to find my issues through sms. True patience and deep diving skills to get to the core of my issue within minutes. Thanks Isak

HDTT Supplies
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 1. září 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team