Recenze (29 836)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
2. únor 2024

Olivia was very helpful and professional. She Clarify all my confusion Now I understand the process from A to Z.

AV and Security
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 3. únor 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. květen 2024

le support Dsers sur Messenger est très efficace pour ma part très réactif et répond toute vos question et demande pour ma part J'ai eu Blanca qui était super.

O.TWO.O
Francie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 6. květen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. duben 2024

Fantastic customer support! Villanelle was friendly, knowledgable and fast!

Pickleball Mall
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 16. duben 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12. prosinec 2023

Best customer service ever from Olivia could not ask for anything more you deserv a star THANK YOU

Tiktoktrends
Švédsko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 13. prosinec 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15. květen 2024

very good and friendly service

The Reader
Austrálie
Doba používání aplikace: 21 dny
Vývojář DSers odpověděl 16. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18. březen 2024

Adele is really knowledgeable and efficient in solving my issues. She fixed my problems on manual order fulfillment and taught me how to prevent the same issues from happening again in the future. I'm very thankful!

BackPerfect
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 20. březen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4. duben 2024

Had an issue linking variants to a product line - Chrissy was an amazing help and i learnt a lot - all fixed and running great

Gizmo Shop
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 6. duben 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27. prosinec 2023

Had a wonderful customer service, Alice literally held my hand side by side and sorted my issues without making it complicated for me. Thanks a lot.

ChykeTrendz
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

7. březen 2024

DSers proposes a better offer compared to their competitors and it is actually cheaper! You also have quick assistance, anytime you need it. A huge thank you to Alice for her kindness and professionalism, she was able to help me extremely efficiently and quickly. DSers is a MUST HAVE if you want to excel in e-commerce !

Thrmoz
Francie
Doba používání aplikace: 12 dny
Vývojář DSers odpověděl 10. březen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18. listopad 2023

Cynthia helped me out this evening and to say she was amazing is an understatement. She was so patient with me, for nearly an hour talking me through and problem solving. I just want to say thank you. Given me such confidence in the app

Blend Wave
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 20. listopad 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team