Recenze (29 999)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
5. prosinec 2023

I faced a problem when changing the currencies of my store. Contacted the support. Rin was very helpful by helping resolve my problem. A big thanks to Rin!

PetsFriendShop
Portugalsko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 7. prosinec 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11. listopad 2023

Wendy did great! quickly answered all my questions and helped me with all my needs. Great service provided by Wendy from Dsers

Maison des Prix
Brazílie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 13. listopad 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. listopad 2023

I would recommend this service to anyone because of the timely response!!!. Isla was just amazing she was patient and very helpful. It was nothing short of customer service excellence!!!. Thanks DSERS

DistinguishedDynasty
Kanada
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 16. listopad 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4. duben 2024

Had an issue linking variants to a product line - Chrissy was an amazing help and i learnt a lot - all fixed and running great

Gizmo Shop
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 6. duben 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6. leden 2024

Nephele help me and take the time to solve my problem !
Thanks to her.

Pilou Pilou
Francie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 15. leden 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. listopad 2023

I had an issue with shipping price, and I had a chat with customer service, specially with Lucia, she resolved all my issues and was very kind. I really recommend her, and dsers customer service. Thanks!

Kanoba.
Španělsko
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 19. listopad 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. prosinec 2023

I want to say thank you to Holly for an amazing service. Super kind, very helpful, very patient and excellent at helping us. Best ever!

CrazeCrafters
Maďarsko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 7. prosinec 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24. duben 2024

The Agent helped me in less than one minute I trust you

OutfitCheck
Spojené arabské emiráty
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 25. duben 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. květen 2024

Irene was wonderful! she helped me fix everything! Very helpful!

Biohakt
Spojené státy
Doba používání aplikace: 7 dny
Vývojář DSers odpověděl 8. květen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7. květen 2024

Thank you Selena, great support!

CARBONITE
Francie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 8. květen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team