Recenze (29 987)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
19. duben 2024

Thank you for your help and very fast response and support. amazing customer service.

Joy Online Store
Spojené státy
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 21. duben 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. únor 2024

Great app and Alice was super quick to respond when i contacted the team for support. Highly Recommend !

Groovez
Kanada
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 19. únor 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27. únor 2024

Customer service is top notch. Rita was amazing. Any question i asked, fast, efficient responses. Im new, so these things are extremely helpful and much appreciated.

Trendiez U ♥
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 29. únor 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. říjen 2024

la recomendaria muchisimo por su facilidad de manejo

BIG K STORE
Kolumbie
Doba používání aplikace: Asi 2 hodinami
Vývojář DSers odpověděl 27. říjen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. prosinec 2023

I had the pleasure of interacting with Vivian for a technical question, and I couldn't be more impressed. Vivian's expertise and patience shone through as they not only answered my query but also took the time to ensure I fully understood the solution. Their dedication to customer satisfaction truly stood out. Kudos to Vivian for making my experience exceptionally positive!

DECASSA
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 17. prosinec 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. březen 2024

I had issues with relinking DSers to AliExpress. I was helped with the issue by Isak from DSers customer service. The issue was solved promptly and professionally

TRIBE LABEL COLLECTION™
Austrálie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 10. březen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. listopad 2023

Thank you for your help, i'm french and it's not easy to speak english but dsers support really help me with my problems. They are very quick and performing in their answer. This is an very good app !

Aroma Flamme
Francie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 19. listopad 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29. leden 2024

Irene helped me recover my password. I am highly satisfied with her service. I can now dropship again

Thank you !!

Acucar Body Basics LLC
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 30. leden 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12. duben 2024

Lennon customer support was fast and efficient. Thank you to him Im going to have my shop running in no time

Hubblys
Spojené státy
Doba používání aplikace: 10 dny
Vývojář DSers odpověděl 14. duben 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. leden 2024

Olivia was very helpful, very fast response, and helped me solve my problem. Olivia is very kind and an amazing person.

TwinSip Bottle
Lotyšsko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 17. leden 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team