DSers‑AliExpress Dropshipping , Počet recenzí: 24 595

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
4. březen 2024

App works great in Desktop, not optimized for mobile but Isak from Customer Service is great when I needed support.

Formula Fans
Kanada
Vývojář DSers odpověděl 5. březen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21. březen 2024

I spoke to someone at DSers by the name of Alicia, and she was amazing, every question that I asked her she had the answer to she told me what to do, and she showed me how to do it she's amazing there should be more like her Bravo

forevermine-a09a
Kanada
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 24. březen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21. duben 2024

the staff is nice and they reply quickly solve to my problem...

Alodia Store
Španělsko
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 23. duben 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5. březen 2024

Thank you for the excellent service! I recently encountered an issue while transferring a product to Shopify, and your team was amazing in resolving it promptly. I appreciate your professionalism and dedication to customer satisfaction. Keep up the great work!

mon chou chat
Spojené království
Doba používání aplikace: Více než 2 roky
Vývojář DSers odpověděl 6. březen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. duben 2024

Fui muito bem atendida por Sandy, resolveu meu problema e muito me ajudou.

Unique Store
Brazílie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 6. duben 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16. duben 2024

Excelente servicio de Chrissy

Exclusive Keys
Španělsko
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 17. duben 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11. duben 2024

WOW!! I have to say that the responsiveness to even minor is is AAA rating. They stay with you until they are sure that your issues have been effectively resolved. AWSOME!!!

Kool-4-Skool
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 14. duben 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9. duben 2024

Emma with DSers was super helpful in resolving a problem I was having. I had accidentally linked two accounts to my DSers account. She was able to walk me through the process and get everything cleaned up. Thank you!

CratenClick
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 11. duben 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19. únor 2024

Sandy fixed my problem with the currency within 2 minutes after asking! Great service here at DSers!!

Mudzy
Nizozemsko
Vývojář DSers odpověděl 20. únor 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. duben 2024

Solid App integration , Doing the job for now

TrueBuy.co
Kanada
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 7. duben 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team