Recenze (29 979)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
1. březen 2024

I had a question about the application and how it works and I was kindly helped by "Alice" and she clarified it quickly and efficiently, helping me promptly.

Lojas Off
Brazílie
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 3. březen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9. prosinec 2023

I would like to express my gratitude here as I was well served by the support, and the best with the resolution of the problem.

BotikiPet
Brazílie
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 11. prosinec 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23. duben 2024

Irena was very helpful helping me with linking my aliexpress account to my Dsers account! She helped me fulfill my order

FLUFFYBRUSHCO
Austrálie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 24. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24. květen 2024

The app itself can be a bit confusing but the support available is great and very very helpful

Tiny Cubs
Spojené království
Doba používání aplikace: Asi 18 hodinami
Vývojář DSers odpověděl 26. květen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. duben 2024

Emma at was fantastic! Knowledgeable and friendly, she made resolving my issue a breeze.

Ecomique
Kanada
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 25. duben 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19. únor 2024

Great service, every time I needed questions they were answered. super satisfied

Moza Brasil
Brazílie
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 20. únor 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. leden 2024

Hello, I was facing some technical issues with my store & DSers but I contacted DSers on Messenger for help. They replied to me within a minute and a Staff named “Irene” took my request. She was so kind and helpful, not only that she resolved all the issues I was having with my store. Thank you so much to Irene for her kind & fast service.

DestinyExpress
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. únor 2024

I am very happy with the support in real time. I contacted Dsers without understanding much about it, since I am starting on dropshipping business and I really don't know much. Isak helped me with all the patience and I admit that he needed to be patient in my case. Anyway I am very satisfied.

SHOPEUREKA.EU
Itálie
Doba používání aplikace: 20 dny
Vývojář DSers odpověděl 16. únor 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29. leden 2024

Irene was so good and her service helped with ease I thank her for that!

NieveBelicon
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 30. leden 2024

Hi,

We are happy that you enjoy DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. červen 2024

bom supor rapido e bastante intuitivo recomendo

JGofertas
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 1. červenec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team