Recenze (26 829)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
28. říjen 2023

Faced with the problem of replacing stores, but wrote to support within one minute I was answered, quickly resolved the situation, and explained many issues. Special thanks to the manager Lucy!

SIPOSUTY
Polsko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 30. říjen 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Datum úprav: 14. prosinec 2023

10/10 pour le service client qui est très réactif.

Uptade : J'ai de nouveau contacté le service client pour un problème de syncronisation. Irene m'a aidé très rapidement. En quelques minutes elle m'a apporté une solution.

Je recommande !

maison milkshake
Belgie
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 5. prosinec 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. listopad 2023

Serein was great help! sorted out things very quickly and was very communicative.

Gembunny
Spojené království
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 5. listopad 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

16. září 2023

Arwen IS REALLY HELPFUL AND ALWAYS WILLING TO HELP AND GUIDE YOU THROUGH THINGS TO GET THINGS DONE

AK Trends
Jihoafrická republika
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. září 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. listopad 2023

Very friendly customer support. Responded very quickly and solved my problem instantly. Shout out Wendy!

BelaBoho
Brazílie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 19. listopad 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31. červenec 2023

DSers is such great service and with amazing support team! Use the chat to help with any issues you have and they help you in seconds.

2estacoes
Brazílie
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 1. srpen 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. září 2023

I had outstanding help from Jenny to resolve a syncing issue between DSers and AliExpress. Her expertise and dedication were truly commendable. Thanks to her assistance, my order syncing hiccup was quickly resolved. Jenny's exceptional support left me thoroughly impressed, and I'm grateful for her help!

The Klapkee Store
Spojené království
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 18. září 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21. září 2023

I had a problem with the account setup, the live support was quick and solved my problem within a few minutes
I am very pleased

Emiliashine
Rakousko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 24. září 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11. září 2023

Via is an amazing customer service. Very kind with a lot of patience, couldn't recommend enough! Thank you

Be Friend The Kitty
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 13. září 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

20. prosinec 2023

Thank you very much for the excellent service Sylvia, gratitude!

DELREYOFERTAS
Brazílie
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team