Recenze (30 378)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
3. listopad 2024

Vivian from DSers Support team was great, she answered really quick and solved my issue in a flash, 5 Stars

Cressencee
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 4. listopad 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19. listopad 2024

Luna was amazing! She was extremely patient and took her time to explain in detail. Thank you and I appreciate your support Luna. You are the best

My Store
Kanada
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 21. listopad 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31. říjen 2024

Zina, foi bastante solícito e atencioso! O Suporte foi rápido e assertivo!

Grata!

JS.

AURA COSMÉTICOS
Brazílie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 3. listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8. listopad 2024

Vivian from support was extremely patient with my questions and very helpful. She answered all of my concerns and got me on my way. Thanks Vivian!

A Dink & a Kiss
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. listopad 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26. září 2024

I talked to Celia about the Shopify Daily Variants Creation Limit. Celia was very helpful and resolved my problem in a few minutes. Great customer service!

WooHoo VIP
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 8. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. listopad 2024

Le meilleur service client que je connaisses. Répond dans les 5 minutes et règle le problème même quand ca ne vient pas de chez eux !
Certains devraient prendre exemple !
Merci beaucoup a Lydia !

CaliErgo
Francie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 19. listopad 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27. září 2024

I received such an awesome customer service! They guided me in every step and I had no issues to use the app. Thanks a lot!

Vitrine Plaza
Kanada
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8. listopad 2024

Excellent Customer Support from a Live Agent Zico!
Any situation solved instantly!

BubbléBee
Malajsie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. listopad 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. listopad 2024

I had an amazing experience with Celia from DSers support! She was incredibly patient, knowledgeable, and quick to resolve my issue. Her professionalism and clear communication made the entire process seamless. I truly appreciate her dedication to helping me out, and she went above and beyond to ensure everything was sorted. Thank you, Celia, for your exceptional service!

KDD Essence
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 21. listopad 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2. listopad 2024

Sandy was very helpful and efficient in assisting me navigate my store set up. I appreciate it!

lljoy
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 4. listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team