Recenze (26 832)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
17. prosinec 2023

Lucy was very helpful and quick to my messages. She helped me fixe an issue with my orders. thank you !

Tranquileo
Francie
Doba používání aplikace: 20 dny
Vývojář DSers odpověděl 18. prosinec 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. červenec 2023

Lucas is the best helped me so much !! 10/10 help me map my new product and also got me a cheaper one

Gadgeoys
Austrálie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 31. červenec 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25. srpen 2023

Had the most helpful experience with Irene, we had made a few errors with processes for our first store, and she was able to resolve all our issues in a timely and helpful way. So responsive and answered all our questions! Thank you so much Irene, you made an overwhelming task, so easy. Thank you!

Tiny Tiger
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 27. srpen 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Datum úprav: 13. duben 2024

Myra from customer support was very helpful!

Innovamondo
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 11. prosinec 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3. říjen 2023

Alice was super helpful and attentive to me. She helped me resolve my issue quickly and efficiently.

Alpha MIP
Brazílie
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 4. říjen 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. říjen 2023

Bianca responded to my messages quickly despite an auto message that the DSERS service Reps were extremely busy. She responded to my questions with various screenshots to help me easily understand . Thanks DSERS.

Aupic Store
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 3. říjen 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10. listopad 2023

Fast reponsetime with messanger. I created an account today and I already needed help, and they were super fast.

WilderAir
Japonsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 12. listopad 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19. září 2023

Isla was the person helping me answer all of my questions and issues that I was having at the time. I was delighted with the professionalism provided by Isla.

Flexible Sweat
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 21. září 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28. říjen 2023

Great customer service very knowledgeable and helpful. Policy was specific to my needs.

MiniPRINTER
Austrálie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 29. říjen 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. prosinec 2023

Support was awesome, Olivia was very helpful.

ColorQuill Cosmetics
Francie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team