Recenze (26 832)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
17. srpen 2023

It is simply a great app, whenever I needed help, their costumer service was ready to assist me on all my doubts! I am super happy with this app!
Thank you!

Omnium
Brazílie
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 20. srpen 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2. prosinec 2023

I recently had the pleasure of interacting with Irene from DSers customer service, and I must say it was an exceptional experience. Irene went above and beyond to address my concerns and provide timely assistance.

Kronox
Spojené státy
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 3. prosinec 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6. listopad 2023

Very professional and responsive customer service, Sherry was able to solve the problem I had in a short time, I recommend !

My Mini washy
Francie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 7. listopad 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. červenec 2024

I need to write a review for the last conversation with DSers , and the agent name Crissy, First they and she response immediately , second , agent Crissy response polite and in patient and of course in professional
And would like to Thank here

treasure-trades
Izrael
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 16. červenec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28. srpen 2023

I needed to change my default currency to AUD and Irene replied to me and solved my problem literally within 5 minutes! AMAZING! Superb customer service! Thanks!

Femi Home
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 31. srpen 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23. září 2023

Great app and outstanding support. Arwen helped me so patiently with all of my problems. I am grateful for it! I wish all customer service was this high level. ❤️

Uniquely Quaint
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 25. září 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

3. listopad 2023

Una really save d the day, fixing the issue I had on my store. Quick and fast resolution.

Maximum Revs
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 5. listopad 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. srpen 2023

Satisfied with the service. Sandy really explain in detail what's the issue and what to do in the future. Fast and responsive. Keep up the good work, Sandy.

Everys™
Malajsie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 6. srpen 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30. červenec 2023

since I connected my store to dsers I had 2 questions, and their support was so good and fast, you don't see that a lot. thank you Selena for your good support!

summer winds™
Izrael
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 31. červenec 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12. září 2023

Wendy, I really appreciate her help and support, quick and professional service, I had big issue with my first order but she helped me on spot.

Qoffee N' Roses
Spojené arabské emiráty
Doba používání aplikace: 14 dny
Vývojář DSers odpověděl 18. září 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team