DSers‑AliExpress Dropshipping

Really great Customer Service. Reached out to them because I was having issues with setting up my account and editing my products and Sandy was a great help.

Quickly respond to solve my store issue with accurate and helpful information many thanks to the support team!!

I only have thanks to say. Chloe was with me for 1 hour and a half helping me!! With a lot of patience, showing me the step by step to follow. And in this way she solved the big problem I had. In addition, she advised and guided me to have a better performance on the platform. Thanks Chloe!!! For more people like you!

Best app ever best customers service. Gloria helped me with just one minute! really appreciate everything

Service looks promising. Just dropped from Zendrop to try DSers. So far, not bad at all.

The service was very fast, and they managed to find a solution for my problem, thank you !!!

amazing service, for fulfillment and sourcing it is amazing. integrates perfectly with my store and offers the best results compared to any other software designed for the same function. Support is also exceptional, this is essential for anyone's store.

Exceptional Support Beyond Expectations

I recently had the pleasure of working with Wendy from DSers support, and I cannot praise her enough. Over the years, I've been part of countless support sessions, but Wendy's assistance stands head and shoulders above the rest.

From the moment we connected, Wendy was the epitome of professionalism and expertise. I was struggling to add variants from a second supplier to one of my Shopify products, and instead of just giving me instructions, Wendy went the extra mile—actually, several extra miles. She spent two full hours with me, ensuring that every aspect of my issue was resolved.

What really blew me away was her approach: not only did she guide me through the process, but she also created personalized videos showing exactly what I needed to do. And when the first option didn't pan out as planned, she quickly pivoted and provided another solution, again accompanied by a video tutorial. Her deep knowledge of the application, coupled with her quick thinking and resourcefulness, made a potentially stressful situation smooth and manageable.

Wendy was incredibly patient, articulate, and understanding throughout the entire process. She took the time to ensure I fully understood every step, never rushing me or glossing over details. Her dedication to setting me up for success was evident in everything she did.

In all my years of seeking tech support, I've never encountered someone as knowledgeable, kind, and thorough as Wendy. She turned what could have been a frustrating experience into one of the most positive and empowering support sessions I've ever had. DSers is incredibly fortunate to have her on their team, and I hope they recognize just how exceptional she is.

If you're looking for a top-notch support experience, ask for Wendy. She's truly one of a kind!

Very good service
Thank you!

Help me solve my issue in 5 minuts when Shopify did not know what to do . They are great