Recenze (26 885)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
18. červenec 2023

For Cynthia and the entire DSers support team, the service was a perfect 10 out of 10. Cynthia was super attentive and quick, extremely efficient, and resolved a problem that seemed unsolvable in no time. She managed to investigate every step of the process and identified where the error was. She was excellent and demonstrated complete knowledge and dedication to her work. She deserves 10 stars instead of 5. DSers also deserves congratulations for their agility and prompt assistance at any time of the day. In my case, it's nearly midnight in my country, and I didn't expect to be attended to so promptly and efficiently as I was. A perfect 10 for Cynthia and DSers. Success!

MaraviLinda Company
Brazílie
Doba používání aplikace: 25 dny
Vývojář DSers odpověděl 20. červenec 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. listopad 2023

I am so happy to work with Emma, she helped me with my orders and suppliers' issues. Very strong customer service, very fast answers. Very satisfied, thanks Emma.

3D Pen™
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 8. listopad 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7. leden 2024

Great service by Isak! Fast and competent support!

Nabonid
Spojené arabské emiráty
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 15. leden 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. říjen 2023

BRUNA helped me a lot with my problem, so great to have team members ready to help like bruna.

Balinni Store
Švýcarsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 15. říjen 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. únor 2024

Ho iniziato ad usare Dsers da circa 2 mesi ed al momento sono davvero soddisfatto.
È abbastanza semplice da usare e la loro assistenza è davvero rapidissima

Oggi ho avuto un problema nella gestione della spedizione di un ordine ed ho contattato DSers via live chat su facebook ed un loro agente, Isak, è stato davvero rapido nel risolvere il mio problema.

La velocità è importantissima nella vendita e il loro supporto mi ha permesso di non avere intoppi

Handhelds' Land
Itálie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 11. únor 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25. říjen 2023

Sherry was very helpful and was able to help me quickly and effectively

everythin'
Portugalsko
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 28. říjen 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28. září 2023

Ótimo atendimento da Cherry! me ajudou muito, super atenciosa e prestativa. nota 10 para o app do dsers e especialmente para a Cherry, excelente!!!

Vitrine Mall
Brazílie
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 3. říjen 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. květen 2024

Obrigada Vivian pelo suporte, foi de grande valia

Esperando com Propósito Store
Brazílie
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 5. květen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. prosinec 2023

Isla was very helpful! Thank you!

Threefold Cord Gift Emporium
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 20. prosinec 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. říjen 2023

Bruna was super helpful and patient while I was experiencing trouble with linking my aliexpress account with dsers. Thank you so much

HumidifireTR™
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 3. říjen 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team