Recenze (30 368)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
23. květen 2024

Sherry was extremely helpful. She replied quickly and solved my concerns efficiently.

Casa Desea
Spojené státy
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 26. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31. leden 2021

Meena was a very helpful customer representative as she patiently helped me with my issue. Still learning lots.

Reliable Home Improvement
Kanada
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 1. únor 2021

Hi Reliable Home Improvement,

We are thrilled to see your comment on our customer service. Thank you so much for the appreciation of their efforts. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10. leden 2024

The agent Eden, helped me resolving an issue with my dsers account configuration regarding the order fulfilment which was pending about a week, thank you.

Stylemein
Indie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 15. leden 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29. březen 2024

All the customer support here are all helpful and assisted me in every step of the way, specailly Sherry :)

Vytzy
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 31. březen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9. prosinec 2021

Nephele a été très rapide dans sa réponse et dans la résolution de mon problème . Je recommande vivement !

Lettani
Francie
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 9. prosinec 2021

Hi Lettani,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. srpen 2021

utilizo a anos e sempre que preciso de suporte eles me atendem muito bem e em qualquer horario. Recomendo

Rare Glasses
Brazílie
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 22. srpen 2021

Hi Rare Glasses,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20. červen 2022

I used this app to get help to update some of my Shopify products that didn't make it in the migration from Oberlo to DSers. I clicked on the chat icon and Helen was at the helm guiding me step by step to solve this problem. She even sent me pictures of the steps to solve. I also needed help finding tracking Number (Duh), and Helen was so patient with me. Please assign Helen to always help me.

GetGadgetGizmos
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 24. červen 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1. duben 2022

dsers is the best. customer service is very fast and helpful. i would recommend it to everyone. thanks for all

Senior PC
Francie
Doba používání aplikace: Téměř 2 roky
27. prosinec 2023

très bien avec "olivia" réponse efficace merci beaucoup !problème résolu grace à on implication pour m'aider. très satisfaite

My-doggy-zen.com
Francie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 3. leden 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24. leden 2024

The Young Man that Helped Me Was Exceptional in navigating me perfectly.

The Katalog Store
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 25. leden 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team