DSers‑AliExpress Dropshipping , Počet recenzí: 24 586

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
26. červenec 2023

I really recommend this app it has good costumer service, Wendy was very patient and helped me solve my problem.

CatPawss
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 27. červenec 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. říjen 2023

Good customer support

Financial Ecstasy
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 25. říjen 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18. červenec 2023

Isla was so helpful and efficient and went the extra mile to help me in more ways than I expected or asked for.

deluxable
Malta
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 20. červenec 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. říjen 2023

I Love Cynthia! Thanks :)))

AliExpres Online
Švýcarsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 31. říjen 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10. leden 2024

A NOTA 0
O APLICATIVO NAO FAZ CONECÇAO COM A LOJA ..MUITA DIFICULDADE

PORCELANA DELUXE
Brazílie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

30. červen 2023

The best tech support in the world really thanks you for your help and your work my problem is solved!!!!!!!!!

Gifts Time!
Polsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. červenec 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16. září 2023

Amazing and helping support. Thanks Wendy for your help and patience. Best regards! :)

Mange Chez Toi
Estonsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. září 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22. květen 2023

DSers is an amazing app with the best customer service. Raphael helped me with my problems and resolved them in minutes. I highly recommend them!

Magnolious Fashion
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 22. květen 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2. květen 2023

thank you Herman for your very specific and graphic explanation of what I should do to solve my problem. Very fast and efficient response.

Forto Deals
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 3. květen 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13. květen 2023

I just want to mention that I had some help from Mia through messages and she was absolutely 100% wonderful! So sweet and so helpful! I truly truly appreciate it!!!

bktacksolutions
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 14. květen 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team