Recenze (30 432)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
3. říjen 2024

Thank you, team, for your collective awareness, your quick responses, your extensive experience and your friendly and helpful attitude.

Esprit Libre
Německo
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 10. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9. září 2024

I am very satisfied with their professionalism, I had a problem and they helped me immediately, so what can I say and thank you for the help given to me.

Frosti
Itálie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 10. září 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25. srpen 2024

Rita was quick in responding to all my questions, excellent product knowledge and she was patient while I got everything sorted for my store. Great Work!

Rain drop diffuser
Austrálie
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 27. srpen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. listopad 2024

Thank you Lena.
I was trying to fix the product listing problem from last more than 12 hrs.
and you solved it instantly. you made my day this was my first time Iwas trying to list product on shopify. you also gave me good suggestion to look for the products etc. Thank you again

My Web Bazaar
Spojené státy
Doba používání aplikace: 2 dny
Vývojář DSers odpověděl 4. listopad 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. září 2024

Very good customer service, replied within 2 minutes. Solved and explained all the issues quite quick.

Afkonza
Nový Zéland
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 4. září 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4. září 2024

Excellent support service, my issue was sorted by Olivia in a couple of minutes. No hanging on the chat immediate replies. Thank you so much and appriciated your service.

ShopiTry
Srí Lanka
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 5. září 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. listopad 2024

I've just had to contact the support, the assistance is excellent and highly responsive, providing detailed and clear explanations for every step.

Clairavia.
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 17. listopad 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. září 2024

It was very good information! Helped me with everything i need!

VoordeelVibes
Nizozemsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 17. září 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. září 2024

I recently had an issue with the pricing, and I was fortunate enough to be assisted by Olivia from customer service. From the moment I reached out, she was attentive, friendly, and truly cared about resolving my problem. Not only did she address the issue quickly, but she also went above and beyond to ensure everything was taken care of efficiently.

Her professionalism and dedication made the whole process smooth and stress-free. Thank you, Olivia, for your outstanding service! You turned a frustrating situation into a positive experience.

Charme Maison
Maroko
Doba používání aplikace: 14 dny
Vývojář DSers odpověděl 8. září 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4. září 2024

I recently reached out to Drser Support for help with removing my old PayPal account and setting up a new one, and I couldn’t be happier with the assistance I received! Vivian was incredibly helpful, patient, and guided me through each step of the process. She made everything so easy and stress-free, and I really appreciated her friendly approach. Thank you, Vivian, for your excellent support! I highly recommend Drser Support to anyone in need of professional and efficient help.

Treamfly
Česko
Doba používání aplikace: 18 dny
Vývojář DSers odpověděl 5. září 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team