Recenze (30 432)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
23. srpen 2024

I had an outstanding experience with Wendy! Her response time was incredibly fast, and she went above and beyond to resolve my issue efficiently. Her professionalism and quick thinking were truly impressive. If you're looking for someone who provides exceptional support and gets things done swiftly, Wendy is the person to reach out to. Highly recommended!

Time To Shop With Love
Spojené státy
Doba používání aplikace: 2 měsíci
31. říjen 2024

a Myra me atendeu muito bem e foi excepcional e rapida para resolver a minha situação. Obrigado!

Ice Joias
Brazílie
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 3. listopad 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22. září 2024

Great app. Zico replied within minutes and help me clear up all the problems. Highly recommend

Wonders Brand
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 7. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22. listopad 2024

Selena give me a lot of advices! I’m so glad for her help. Now I know what I should do!

FlexHeat
Polsko
Doba používání aplikace: 7 dny
Vývojář DSers odpověděl 24. listopad 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21. listopad 2024

I recently had to deal with Vivian regarding a stock synchronisation with DSers and Shopify. Even if we did not find a "classic" solution to solve it, Vivian took time to understand the problem and try his best to help me. The important thing is that, now, it works thanks to the chat i had with Vivian.

Lune & Lumiere
Francie
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 24. listopad 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. listopad 2024

I was having a alot of issue with my store but Lydia helpt me so good.

QuickShopz
Nizozemsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 7. listopad 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. září 2024

The customer service is perfect, thanks to Lena for helping me, I was severly struggling befor she helps, thanks again, great job

lightmood
Francie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 8. září 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17. září 2024

I couldn't believe that I actually got a live person to walk me through step by step on everything I needed to know. They were patient with me and also had a visual detailing where I needed to go. I really love the professionalism and the courtesy that they have for the members.

Path Of Praise
Spojené státy
Doba používání aplikace: 19 dny
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26. září 2024

Super quick and practical service, my agent Maria helped me very well and answered all my questions about my issue. I am very grateful for the help and patience.

Flash Nab
Spojené království
Doba používání aplikace: 2 měsíci
23. říjen 2024

Dsers is the best app to fulfil your order! And the costumer service is fast and excellent! Olivia solve my problem in less than 1 minute!

Try Diggers
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 27. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team