DSers‑AliExpress Dropshipping , Počet recenzí: 24 740

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
29. leden 2024

I had an annoying problem, however, when I reached out to Chrissy she answered in seconds and gave me the solution instantly. I haven't experienced such exceptional customer service from anyone before. THANK YOU CHRISSY YOURE A LIFE SAVER

Endless Affections
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 30. leden 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. únor 2024

Lily from Dser support was quick, efficient and friendly assisting me in troubleshooting an issue I had. It was complex and she handled it very professionally and fast.

Serein Trek
Kanada
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 19. únor 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. březen 2024

Answers really fast. Got vey good service by Sherry.

Brillekompaniet.no
Norsko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 24. březen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5. leden 2024

Using messenger to contact help was awesome!! Blanca was so helpful and was really quick to help me solve my problem. She also made sure to send me screen shots so I wouldn't get confused with anything. I really appreciate all her help!

shopwise
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20. březen 2024

Dsers is great! Rfimp was really good at helping me when I needed! Thank you!

Loja da Lívia
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 24. březen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7. březen 2024

Jully was incredibly helpful in understanding the mapping and SKU change within my store. Very quick responses and easy to understand. Thanks!

LeonaCurated
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. březen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15. duben 2024

Extreme fast and good service from Villanelle. Really useful and also really friendly. Thanks for your hulp Villanelle.

zelaka
Nizozemsko
Doba používání aplikace: 18 dny
Vývojář DSers odpověděl 16. duben 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. únor 2024

I worked with Aimee, she helped with an issue I had with my DSers-AliExpress account. She was knowledgeable, patient, and resolved my issues, and answered all my questions. It was a pleasure to work with Aimee.

Classybeing Jewelry & Accessories!
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 19. únor 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20. březen 2024

I want to thank Cynthia for going above and beyond on her customer service! not only did she try and resolve some of my questions for DSers but she also tried and helped me with other platform integrations. This has to be one of not the best customer service I have experienced in a long time! You guys have won a lifetime member with me!

ForeverFluff
Spojené státy
Doba používání aplikace: 2 dny
Vývojář DSers odpověděl 24. březen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. duben 2024

I am extremely impressed with the product and service! At one point of time, I got an issue and decided to reach out for help: I got almost immediate answer, and furthermore support team was willing to go above and beyond to investigate the issue and resolve the issue as soon as possible! I am extremely satisfied!

Doitwo
Kanada
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 8. duben 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team