Recenze (29 687)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
22. srpen 2024

I had a problem that Celia resolved for me. Celia provided above 5 star custumer support and this is the reason i stick with DSers. Wish i could give 6 stars

AstralOrb
Norsko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. říjen 2024

Extremely satisfied with service provided by Vivian :) very friendly, and genuinely helpful in resolving my issue.

VINTIQO
Kanada
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 27. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25. červenec 2024

Thank you, Lena, for answering all my questions!

Loja Ella&lla
Brazílie
Doba používání aplikace: Asi 2 roky
Vývojář DSers odpověděl 29. červenec 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. říjen 2024

The best software I have tried. Premium functions for free, easy to understand, but the best part was the customer service. Sandy, who assisted me, offered to help, and with her incredible support, I was able to find the option I needed. Truly excellent service, 100/10.

Adventurous Gear Co
Spojené státy
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 31. říjen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. srpen 2024

Colleen est de loin la meilleur assistance Sers que j'ai eu ! bravo a elle 10/10 ✅

Pallona
Belgie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. srpen 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Zina, one of the chat agents.

Joluna
Rakousko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. září 2024

Great support from Selena, very prompt and effective

CozLivio
Malajsie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 4. září 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10. říjen 2024

I was attended by Vivian and she promptly helped me with everything I needed!! Excellent service, I am super satisfied, thank you and congratulations!!!

Ombabi
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 15. říjen 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. říjen 2024

I recently had the pleasure of receiving assistance from Aimee through the Live Help portal, and I couldn't be more satisfied with the experience. Aimee was knowledgeable, incredibly responsive, and patient in addressing my concerns. She took the time to understand my issue fully and provided clear, actionable solutions.

The chat interface was user-friendly, making it easy to communicate in real-time. Aimee's professionalism and dedication to helping me resolve my issue truly stood out. It’s refreshing to receive such excellent support when navigating challenges.

I highly recommend utilizing the Live Help portal, especially if you can work with Aimee. Her exceptional support made my experience smooth and stress-free!

Action Outdoors Kiwi
Nový Zéland
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8. září 2024

Efficient, specific and fast service
Thank you very much for everything and I will join your paid program as soon as possible

Nude Nest
Izrael
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 9. září 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team