DSers‑AliExpress Dropshipping

tive um problema com um pedido Falei com uma pessoa super gentil e atenciosa, chamada EDEN. Ela me ajudou bastante, foi paciente e é bastante experiente. DSers é um bom parceiro de associação para o meu negócio.

Atendimento impecável. Resolvi um problema em menos de 5 minutos. Agradeço imensamente a atendente Carol, pela paciência e velocidade no atendimento. Ela conseguiu solucionar algo que vai me render bastante vendas.

I chatted with Chrissy and it was great and FAST! Thanks you!

The customer support and amazing and exceptional Catherine from Dsers support helped me very quickly to solve my concern related to the delivery configuration thank you again Catherine you are the best

Great app, very useful and simple to use. Excellent support from Olivia on Messenger. I'll use it for my future stores. Update : Great help for Olivia again, so helpful ! ;)

From the moment I contacted customer support, Wendy was an absolute star. She was not just helpful but truly exceptional in her approach to customer service. I had some complicated issues with my order from DSRers, and honestly, I was expecting a long and tedious process to get it sorted. But Wendy turned that expectation on its head.

Her communication was clear and empathetic. She listened attentively to my concerns and asked pertinent questions that showed she genuinely wanted to understand the problem. It wasn't just about following a script; Wendy was engaging with the issue on a personal level.

The most impressive part was how swiftly and effectively she resolved the issues. It was evident that she has a deep understanding of the company's products and systems. She guided me through the steps I needed to take and, in cases where she needed to take action, she did so promptly. At every stage, she kept me updated, so I never felt lost or forgotten in the process.

Moreover, Wendy's friendly and reassuring tone made a huge difference. Dealing with customer support can sometimes be frustrating, but her demeanor ensured that the entire interaction was pleasant. By the end of it, not only was my problem resolved, but I also felt like I had someone at DSRers who I could genuinely rely on.

In a world where customer support can often feel impersonal and disconnected, Wendy stands out as a beacon of excellence. She embodies what customer support should be about - not just fixing problems but ensuring that the customer feels valued and heard. My experience with Wendy has significantly boosted my confidence in DSRers, and I wouldn't hesitate to reach out again if I need help.

Thank you, Wendy, for your outstanding service! You've turned a potentially negative experience into a testament to the quality and care that DSRers puts into its customer support.

Lena is the best, very professional and very helpful. Willing to walk you through and attempt to address any questions or issues you may have. The app is very user friendly, customer service is top rated,

excellent service fourni par Irene, suite a son aide aux questions que je lui ai posées, les réponses ont été vraiment suivi avec des captures d'écran non seulement par écrite afin de mieux comprendre la réponse afin de résoudre le problème que j'ai rencontré étaient vraiment rapide. entre temps je trouve l'application DSers un meilleur outil qui nous facilite notre tache afin de mieux servir notre client d'une manière professionnelle est efficace.

Assisistenza ottima Sebastian mi ha aiutato a capire il mio problema ..... grazie
e stato gentile e mi ha risposto subito alle mie richieste indicandomi quali passaggi fare per risolvere l'inserimento degli articoli

Your app becomes the worst and your service is even worse than your app !!!!