Recenze (30 401)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
23. září 2024

Helped me to understand the issue I was having and resolved it quickly

E10 Stores
Spojené království
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. srpen 2024

So far the help center have been very nice , especially Selena whow has been super patient and helpful answering all my requests.

Cosonix
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 26. srpen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. září 2024

I was facing issue with tracking number and I talk on customer support with LUNA she is very kind and responsive. Shoutout to LUNA.

Huda's Emporium
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 7. říjen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. říjen 2024

I would like to thank the support team and especially Rafael, he brought me up to speed and helped me solve my problem and did it very quickly and efficiently, thank you very much.

Auquest Brand
Německo
Doba používání aplikace: 22 dny
Vývojář DSers odpověděl 20. říjen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. srpen 2024

I had a fantastic experience with the support provided by Aurora at DSers. She was incredibly responsive, professional, and helpful in resolving my issue. Aurora went above and beyond to assist me.

Expandify
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. říjen 2024

I was experiencing a glitch and the chat representative assisted me immediately and resolved my issue. Great customer service .

Purrfect Pet Shop
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 20. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21. srpen 2024

Chrissy was great at helping me sort through some admin problems. Responded immediatly and stayed with me until it was completed

Really Good Threads
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. říjen 2024

Amazing help from Aimee, fixed my problem easily.

Denoir
Austrálie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 15. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16. září 2024

I had an excellent experience with customer support on the Dsers app. The representative who assisted me was incredibly helpful, professional, and knowledgeable. They promptly addressed all my questions and concerns, making the entire process smooth and efficient. Their support truly made a difference, and I’m very appreciative of their assistance. Highly recommend their customer service!

WellnessFabrik
Švédsko
Doba používání aplikace: 8 dny
Vývojář DSers odpověděl 17. září 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4. září 2024

I am a new user of dser, needed some help with some issues i was facing with my shopify store. I clicked there live chat on facebook, Lucy was so amazing to help me with my questions and cleared my confusions.

Thank you Lucy

Nyra's World
Nový Zéland
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 8. září 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team