Recenze (29 909)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
25. březen 2023

Very awsome support team. Sherry was the who helped me. Very good at the job and with our troubles. Not only helped me but taught how to do it differently in the future to avoid my issue.

blackrosetactical
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 27. březen 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18. září 2020

Great app, very helpful, perfect for larger volume of operations. CUstmer service was very responsive and helpful

Grandma's Gift Shop
Kanada
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 10. listopad 2020

Hi Grandma's Gift Shop,

We really appreciate your review of our App and customer service. We are always here to provide the best we could. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. únor 2022

J'ai reçu une aide précieuse lors de l'installation, un grand merci à Sebastian pour ses compétences et son professionnalisme. Got a precious help during the installation, a big thank to Sebastian for his skills and professionalism.

KARSIDE
Francie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 9. únor 2022

Hi KARSIDE,,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

25. únor 2023

Vicky has been very helpful, and took the time to help with my orders (10 orders), and went above and beyond to provide some how to guide

LORTON MARKET PLACE
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 26. únor 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12. únor 2024

I had an issue with my in-house products being forwarded to DSers, and I logged into support though messenger and was pleasantly surprised by Via's understanding of my issue. A few quick chat bubbles later and my issue is quickly resolved! Thanks again Via!

Higher Quality Tea
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 16. únor 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17. březen 2021

The most helpful support staff and a really easy app to use, 100% recommend DSers to anyone wanting a flawless and user friendly integration!

KindleShine
Spojené království
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 17. březen 2021

Hi KindleShine,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. červen 2022

Clary was amazing. Answered all of my questions and walked me through placing a manual order. Thanks Clary for all of your help.

Ultimate Mane
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 14. červen 2022

Hi,

We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23. prosinec 2021

Extremely effective customer support. They ask in less than 5 minutes always and they take the time that is necessary until they solve the issue. 100% recomended- Service 10. Levi, the agent make and amazing support. Thanks

MISOUL
Francie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 24. prosinec 2021

Hi MISOUL,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. červenec 2022

I used this app to dropship my orders to my Shopify store and I am very satisfied with the customer service here. Especially a particular chat agent named Joey, he was very kind and patient with me and answered all my questions.

helpdesk-1844
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 17. červenec 2022

Hi,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Datum úprav: 3. říjen 2022

I had questions about shipping times and products delivery and Luna were very helpful in answering my questions. She sent me screenshots on how to select my shipping times for my products and help me understand how it works.

Evvrything LLC
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 7. říjen 2022

Hi there!
Thank you for highlighting our support team member in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team