Recenze (26 416)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
3. prosinec 2023

HOLLY GAVE WONDERFUL COSTERMER SERVICE

Easify
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 5. prosinec 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

29. září 2023

Super Support. Bin zufrieden.

4PfotenWohl
Německo
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. říjen 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. září 2023

Bastante desapontado com o Dsers. Eu utilizava Oberlo e infelizmente o Dsers foi o responsável por dar seguimento. No início apesar de alguns bugs principalmente de cookies o Dsers aos trancos e barrancos ajudava. E então no pior momento econômico do Brasil onde varias taxações precisaram ser feitas e nós do drop precisamos nos readaptar a nova realidade, o Dsers decide atualizar taxando o lojista por funções básicas, automáticas e que não exigem manutenção, por pura ganância. Como por exemplo enviar o código de rastreio pro cliente quando o vendedor despacha. De fato eu assim que lançar uma nova ferramenta pretendo me desvincular do dsers. Eu preciso de parceiros e não de sócios pro negócio que eu tenho que trabalhar sozinho.

Bastante desapontado, pois o Dsers já recebe da shopify, não precisava monopolizar o negócio e depois cobrar por isso.

minhaloja.pet
Brazílie
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 19. září 2023

Hi there
Thank you so much for taking time to write this feedback to us, we appreciate your honesty.

We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again.

Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

10. listopad 2023

Fantástico a rapidez em que recebemos o suporte, sempre estão dispostos a ajudar fomos atendido pela atendente Myra que nos deu todo o suporte em que precisavamos,realmente estamos começando a usar a Dser e no momento não temos o que reclamar, um ponto em que mais as empresas deixam a desejar é a agilidade no suporte e a Dser nesse ponto nota 10.

Lojas/MegaCesar
Brazílie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 12. listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5. září 2023

Arwen is the best

House of Tailoresses-Crafting Memories, Clothing Moments - House of Tailoresses, for Kids.
Rumunsko
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 6. září 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27. listopad 2023

WOW service rapide, courtois, polie, la préposée Cynthia tres tres patiente. J'avais beaucoup de difficultés à comprendre et Cynthia fut d'une patience extraordinaire. Merci mille fois. J'espère retomber sur elle la prochaine fois que je vais appeler. Vraiment je ne m'attendais d'obtenir un service si rapide. WOW merci DSers!

ShopByDina
Kanada
Doba používání aplikace: 21 dny
Vývojář DSers odpověděl 29. listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18. srpen 2023

Disponibilità e chiarezza! Wendy è stata fantastica è super disponibile ad aiutarti in qualsiasi problema ed incertezza, eccellente servizio clienti. Grazie ancora!

Jewelscustom
Itálie
Doba používání aplikace: 28 dny
Vývojář DSers odpověděl 20. srpen 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. srpen 2023

Sou novo na Plataforma, estou conhecendo e descobrindo como utilizar, mas o suporte sempre que preciso, me auxilia sempre com exito, por ora estou satisfeito.

Doraimon Store
Brazílie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 15. srpen 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2. září 2023

Mi experiencia a sido genial, tenia varios problemas que resolver y gracias a Bruna todo a sido super fácil, me ha atendido amablemente solucionando cada uno de ellos y explicándome cual es la solución. Muy satisfecho con la aplicación y mucho mas con su atención al cliente son una pasada!!!

bellezanatural
Španělsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. září 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. leden 2024

Muy Satisfecho con el servicio al cliente, al contestar dudas son muy atentos y amables.

Gracias Edén por la ayuda tan considerada

Cultivos Borinquen
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team