Recenze (30 461)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
13. srpen 2024

Had some issues with my product not loading onto my site (showing as sold out), spoke to a few people to no avail until I got to speak with Isak, 20 minutes later my website is up and running! 20/10 customer service and problem solving skills!!
Thank you Isak for helping me sort everything out and get my shop running! :)

The VoltVault
Nový Zéland
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 15. srpen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14. srpen 2024

I cannot find what I need to do review. Holly you were wonderful and just as fast as a bunny you corrected my problem. I am so grateful to you today. Got me back on track ***** 5 star service.

Paula's Critter Corner
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. srpen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. listopad 2024

Very good customer service from Chrissy :)

Accessorize
Austrálie
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 6. listopad 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8. listopad 2024

Hi Sans from DSers was very helpful. He explained the entire process to me and answered other questions I had. Great job!

Diva's Shop
Spojené státy
Doba používání aplikace: 24 dny
Vývojář DSers odpověděl 10. listopad 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. září 2024

My friend Aimee helped me with my big issue. I am truly satisfied with this service

Fiksani
Srbsko
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 17. září 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14. listopad 2024

Maria was fantastic. I am a new user and she answered all my questions patiently. Thank you for helping me get started!

Phantom store
Spojené státy
Doba používání aplikace: 20 dny
Vývojář DSers odpověděl 17. listopad 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30. srpen 2024

Vivian from customer support helped me thoroughly with my request. She went out of her way and sent me a screen recording of the steps to guide me.

Miracle Breath
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 1. září 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20. září 2024

The app has been good so far. Selena and Rita have handled my enquiry very well. Their communication is very fast. I hope it continues to be this good working with DSers.

Cudodi
Austrálie
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 7. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2. září 2024

i have got helpful info from Vivian. i was struggling with 2 issues. Vivian helped with explaining so good with help of pictures. i am grateful and i appreciate. thank you

THESMSHOP
Kanada
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 4. září 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26. září 2024

Rita provided excellent assistance in resolving my issue.

EliteDomain
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team