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In base alla valutazione
I have been with Dsers for over 5 years and it is the most intuitive, easy app that I have tried for orders. I have had to use support many times over the years and have always been extremely happy when I get off the chat because they always solve my problem and leave me feeling relieved and heard. I give them 5 stars hands down. Today´s hero was Frankie who helped me re-map a product for an order. Amazing assistance as always.
Hello,
Thank you so much for sharing your experience and for being such a loyal DSers user for over 5 years! We're thrilled to hear that our support team, especially Frankie today, has been able to assist you so effectively and leave you feeling heard and relieved. Your satisfaction and trust mean a lot to us!
Please don't hesitate to reach out again if you need any further help. We're always here for you!
DSers Team
⭐ 5 Stars ⭐
"I had an amazing experience with Frankie! They were incredibly knowledgeable and patient, answering all my questions about my Shopify stores. Frankie guided me through the best way to manage and combine my stores, making everything so much clearer and easier to handle. Their expertise and friendly approach made the whole process stress-free. I truly appreciate their help and would highly recommend their support to anyone needing Shopify assistance!"
Hi,
Thank you for your amazing feedback! We’re so happy to hear that Frankie provided you with knowledgeable and patient support, making your Shopify store management easier and stress-free. Our team is always here to help!
If you ever need further assistance, don’t hesitate to reach out again.
DSers Team
DSers helps out a lot regarding my products. It simplifies life by a WHOLE lot. But the real gem is their support service. I had a little problem, and in a live chat with Fiona in 5 minutes, it was sent out to be resolved by the tech team. Outstanding support and very fast and effective. Glad I installed this app. I don't care how nice an app is, if their support isn't good, then the overall rating is not going to be good in my opinion. Thanks a lot for your help Fiona throughout my little problem!
Hello,
Thank you for your wonderful feedback! We're thrilled to hear that DSers has made managing your products so much easier. It's especially great to know that Fiona's support was able to help you resolve your issue so quickly. We absolutely agree that great customer service is essential for a positive experience, and we’re so glad to know our team made a difference for you.
If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help!
DSers Team
Aurora, helped me understand where to locate my customer shipping information and was very knowledgeable about DSERS services. Aurora, was very professional, knowledgeable and demonstrated excellent customer service. Aurora, is the reason why us Shopify Store Owners stay with DSERS as our main primary supplier and automated shipping resource in the United States of America onto the world.
Thank you very much,
Kamakiuga Store
www.kamakiuga.com
Hello,
Thank you for sharing your experience! We’re so glad to hear that Aurora was able to help you with your shipping information and provide such excellent support. It’s fantastic to know that our team, especially Aurora, plays a key role in your continued use of DSers for your Shopify store. We truly appreciate your trust in us.
If you ever need any more assistance, don’t hesitate to reach out!
DSers Team
I'm relatively new to my dropshipping store and don't have many sales, but products started appearing with a price of $0, which was a big problem for me.
Today I decided to seek help from Dsers support and, luckily for me, Zico answered, who quickly solved my problem and offered to help me if the problem recurs. That support means a lot to me. Thank you very much!
Hi,
Thank you for sharing your experience! We’re glad to hear that Zico was able to quickly resolve your issue and provide you with the support you needed. We understand how important it is to keep your store running smoothly, and our team is always here to help.
If you ever need any further assistance, don’t hesitate to reach out again.
DSers Team
As an e-commerce entrepreneur, I've tried several platforms for managing my dropshipping business, but DSers has truly stood out. This tool has streamlined my entire workflow, making it easier to process orders, find suppliers, and scale my store effortlessly.
What I love most about DSers is its user-friendly interface. From importing products to placing bulk orders, everything is intuitive and organized. The integration with Shopify is seamless, making it perfect for my store.
The supplier management feature is another highlight. With DSers, I can easily connect with top-rated suppliers, ensuring my customers get high-quality products with fast shipping times. Plus, the ability to automate tasks has saved me countless hours, allowing me to focus more on growing my business rather than getting bogged down by manual processes.
Customer support is also fantastic. They’re always ready to help with any issue and are very responsive. The pricing is very reasonable, especially considering the immense value this tool provides.
Overall, DSers has been an essential part of my dropshipping success, and I highly recommend it to anyone looking to take their e-commerce business to the next level.
Hi there,
Thank you for your amazing and detailed feedback! We’re thrilled to hear that DSers has helped streamline your dropshipping business and make managing your store more efficient. It’s great to know that our user-friendly interface, supplier management features, and automation tools have provided real value for you.
We also appreciate your kind words about our customer support team—we’re always here to help! If you ever need any assistance, don’t hesitate to reach out.
Wishing you continued success in your e-commerce journey!
DSers Team
I had some problem and needed to contact with the customer service and I was assisted very fast . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help
Hello!
Thank you so much for sharing your experience! We’re thrilled to hear that our customer service team was able to guide you through your issue and provide the assistance you needed. Our goal is always to make the process as smooth as possible, and it’s wonderful to know you felt supported every step of the way.
If you ever need assistance again, don’t hesitate to reach out. We’re always here to help!
DSers Team
I love the auto fulfillment but even better you have access to human operators on Messenger. They can help fix any bugs with the automation system and help process orders.
24/7 operator Krystal has helped save me lots of time!
This business being 24 / 7 really helps!
Hi there,
Thank you for your wonderful review! We’re thrilled to hear that you love our auto-fulfillment feature and appreciate the support from our customer service team. Krystal and the rest of our 24/7 team are always here to assist you.
If you ever need any further help, don’t hesitate to reach out—we’re always happy to assist!
DSers Team
DSers is an absolute game-changer for eCommerce businesses. This app is packed with features that streamline the dropshipping process, making it more efficient and less time-consuming. One of the standout features is its ability to process bulk orders in just a few clicks. Instead of spending hours placing orders manually, it can fulfill hundreds of orders simultaneously, saving valuable time that I can be reinvested into growing your business.
The supplier management feature is another big plus. DSers allows you to connect with multiple suppliers seamlessly, ensuring you always have a reliable source for products. This feature also provides the flexibility to switch suppliers quickly if needed, which is crucial for maintaining consistent stock levels and customer satisfaction.
Product mapping is intuitive and user-friendly, allowing you to map multiple suppliers to one product easily. This ensures that you have backup options if a supplier runs out of stock or if shipping delays occur, which can be a lifesaver during peak seasons.
DSers’ integration with Shopify is smooth and hassle-free. The app syncs order details in real time, reducing errors and making inventory management a breeze. The analytics and reporting tools are also incredibly helpful, offering insights into sales performance and helping me make data-driven decisions.
Lastly, the customer support is top-notch, especially Rin who always goes the extra mile to ensure you get the support you need. The DSers team is always ready to assist, providing quick and effective solutions whenever I encounter issues.
I highly recommend this app to anyone looking to optimize their dropshipping operations and scale their business.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
"I had an amazing experience working with Rfimp from the DSers team. She guided me very well through the order fulfillment process and provided clear, helpful support at every step. Her expertise and patience made everything much smoother for me. I truly appreciate her assistance and look forward to working with her again. Thank you, Rfimp!"
Hello,
Thank you for your wonderful feedback! We're so glad to hear that Rfimp provided such excellent guidance and support throughout the order fulfillment process. It’s great to know that her expertise and patience helped make everything smoother for you.
If you ever need any further assistance, don’t hesitate to reach out again.
DSers Team