Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
21 aprile 2024

Helped out alot. thank you

TinTin
Stati Uniti
7 mesi di utilizzo dell’app
DSers ha risposto 22 aprile 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

18 gennaio 2024

Exceptional Customer Support Experience!

I recently had the pleasure of experiencing outstanding customer support from DAVID. As I'am new to dropshipping, I encountered an issue with understanding how to proceed with the order steps (Fulfillment process), and I must say that their response time and efficiency exceeded my expectations.

From the moment I reached out, DAVID demonstrated an impressive level of professionalism and a genuine commitment to resolving my concern promptly. What struck me the most was the lightning-fast response time – within minutes, I had a knowledgeable representative addressing my issue.

ThePoshHaus
Francia
3 mesi di utilizzo dell’app
DSers ha risposto 21 gennaio 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 gennaio 2024

I'm brand new to dropshipping and after a solid week of blood, sweat, and tears setting up my store (ok, no blood) I got my first order!!! I couldn't believe it. I got stuck in the payment process so I hopped on to FB Messenger and was connected to SHERRY after just a few short minutes. She could not have been nicer or more helpful - she took the time to explain the steps to me in detail and even provided screenshots. I have tried a few other dropshipping platforms but I'm so happy I settled on DSers!!! HIGHLY, HIGHLY RECOMMEND TO EVERYONE!!!!!!

zyndyn
Stati Uniti
16 giorni di utilizzo dell’app
DSers ha risposto 28 gennaio 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 gennaio 2024

Exceptional customer support. I had an issue with a supplier not shipping to Australia and I contacted customer support. Eden, the agent, found a new supplier, updated the supplier and I was able to place my customer's order! I am very happy I got this support. Thank you Eden!

BebePalem
Stati Uniti
11 mesi di utilizzo dell’app
DSers ha risposto 15 gennaio 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 gennaio 2024

dsers is pretty good and staff are incredibly helpful i had my issue resolved pretty quickly by Isak

if your just starting ecom or drop shipping this has to be your go to app/website its the best out of the lot

Clo†hing Fana†ics
Australia
4 mesi di utilizzo dell’app
DSers ha risposto 16 gennaio 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 gennaio 2024

I would like to thank Lucy very much, she helped me a lot because I had made a mistake by deleting a product on shopify when I hadn't ordered it yet, and it's the first time I'm using DSERS and she explained to me what I have to do, very much Lucy and Lucy is very patient.

Bestryck
Francia
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 23 gennaio 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 gennaio 2024

Lucia was brilliant, explained very thing and made it easy to understand I would recommend this website for anyone with a shopify store.

Sophia
Stati Uniti
4 mesi di utilizzo dell’app
DSers ha risposto 21 gennaio 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 marzo 2024

Irene was very clear and helpful with my problems.

The Electric Chef™
Stati Uniti
5 mesi di utilizzo dell’app
DSers ha risposto 18 marzo 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 febbraio 2024

lennon helped me out with an issue i was having. The app So far works great!

Glowee Lamp
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 19 febbraio 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 febbraio 2024

Had a VA named Eden today helped me. He/She was very patient and polite with me because I tend to tab out of messenger to handle my store after asking my questions. Would recommend to others :)

SLEICE
Singapore
2 mesi di utilizzo dell’app
DSers ha risposto 4 febbraio 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team