Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
28 marzo 2024

I received excellent support from Isak. Thank you very much :)

We Petz
Brasile
Circa un mese di utilizzo dell’app
DSers ha risposto 31 marzo 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 marzo 2024

Just recently had a query from Dser customer support. The agent's name was Sandy. She was very quick and polite in her responses. May God Bless you

Appreciate the service!!!

My Store
Pakistan
12 giorni di utilizzo dell’app
DSers ha risposto 4 marzo 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 gennaio 2024

Had 2 issues I needed help with. Selena who was in charge of support made it super easy and quick to get to the bottom of my issues. Even taking screenshots etc to make sure fully understood.

Super helpful and informative! Thank you again Selena!

WhatDNook
Malta
4 mesi di utilizzo dell’app
DSers ha risposto 15 gennaio 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 aprile 2024

Raphael on DSers customer service (Messenger live chat) was incredible.

10/10 sould recommend and will guaranteed be using again!

FERJADKO
Belgio
Circa un mese di utilizzo dell’app
DSers ha risposto 27 aprile 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 marzo 2024

Irene was very clear and helpful with my problems.

The Electric Chef™
Stati Uniti
5 mesi di utilizzo dell’app
DSers ha risposto 18 marzo 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 febbraio 2024

I was attended to by Wendy. I remembered Peter Pan. I was very well attended to, the waiting time for the service to start was minimal. The knowledge and proposed solutions solved all my problems.

Thanks .

Ser Mais Bella
Brasile
3 mesi di utilizzo dell’app
DSers ha risposto 11 febbraio 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 aprile 2024

very satisfied with the quality of service.
I especially thank "Isla" for the quick response and helping me solve my problem

My Store
Kirghizistan
20 giorni di utilizzo dell’app
DSers ha risposto 21 aprile 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 aprile 2024

I just spoke with Sandy from the Chatbot, what a professional and responsive service!

Thank you so much for your help ;)

"Q" Clean
Francia
21 giorni di utilizzo dell’app
DSers ha risposto 6 aprile 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 gennaio 2024

I spoke to Sebastian today and he was amazing at helping me with everything i needed to know and i had a lot of questions to ask and he answered all and was very very patience with me i appreciate all that he has done for me as he even done step by step screenshot and that helped me a lot!!!
thank you so much sebastian you are great!!

Forever Beautiful Business
Regno Unito
3 mesi di utilizzo dell’app
DSers ha risposto 17 gennaio 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 marzo 2024

Very good experience with DSers help chat. Lennon helped me a lot with answering my complicated questions. Thank you :)

DECORTINO
Polonia
24 giorni di utilizzo dell’app
DSers ha risposto 17 marzo 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team