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Very good app, good layout, so it's easy to find everything.
The assistants are very helpful. Especialy Zoe, she is very friendly and sweet person:)
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Got great customer service and technical help when was needed.
especially from Blanca :)
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Vivian helped me a lot with my problem on placing an order and making a payment because I had certain technical issues. Nevertheless she helped me and was able to replace the order so I could make the payment.
Very satisfied. Thank you so much!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chrissy offered me great help!!
Quick and easy to understand responses.
Overall just great work
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thanks Isak, the best! I was not too confident I would get any support or help from the DSer's Messenger app, but was I wrong, Isak was less than a minute, very friendly and responsive, and helped me solve my login problems within a few minutes..Thank you Isak, I appreciate your professionalism and very quick and knowledgeable problem solving skills, Isak took a big worry and amount of stress off my shoulders cus i thought i was not going to be able to continue my business, thanks again, top notch.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Great for beginners, especially because they have 24/7 support! Rin and Bianca should get raises! quick to answer and send lots of helpful screenshots.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Rita was quick to respond a very patient with me! She helped me find an order I needed to fulfill; turns out it was on a different account! Thanks again Rita!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Patience, promptness, extraordinary. They helped me a lot with information and solving some issues in a very short time.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Olivia was great! I had help right away and my problem was solved.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Had an amazing experience with Luna. Super friendly, patient, and really knew stuff. Pointed me in the right direction and made everything so much easier. Took the time to guide me through everything and made sure I had all the answers I needed and I left the chat feeling confident and ready to go. Thanks, Luna!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team