Recensioni (30.438)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
3 ottobre 2024

Selena, one of the support team members, was incredibly prompt and direct in resolving my issue. I highly recommend DSers, as both their app and support services are exceptional.

Cozy Corner
Nuova Zelanda
11 giorni di utilizzo dell’app
DSers ha risposto 10 ottobre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 ottobre 2024

I just talked to Sandy after I spent two whole days with Shopify support and they could not resolve my issue, Sandy got me up and running within 3min. THANK YOU!

Smoky Protea
Stati Uniti
2 giorni di utilizzo dell’app
DSers ha risposto 27 ottobre 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 ottobre 2024

Aurora is very good in understanding problem thanks a lot

Icandoit1
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 29 ottobre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 agosto 2024

Support responded quickly via messenger (the email was not available). Maria's response was very quick and effective in clarifying a problem with the integration of my Dsers products into Shopify.

Yelopi
Portogallo
21 giorni di utilizzo dell’app
DSers ha risposto 22 agosto 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 settembre 2024

Sandy from Dsers was an absolute delight to work with. She guided me step-by-step through my first order, ensuring a seamless experience. Her attention to detail and willingness to go the extra mile made all the difference. I couldn't be happier with the level of customer service she provided. Truly a testament to Dsers' commitment to customer satisfaction.

Savin Deals
Bahrein
14 giorni di utilizzo dell’app
DSers ha risposto 17 settembre 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 ottobre 2024

As always, it is a pleasure to have agents like Raphael so specialized in Dsers, I am very grateful for his help, 100% recommended.

Our Evolve, LLC
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 15 ottobre 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 settembre 2024

Great platform with fast and efficient customer support! Highly recommend!

HONEY ROUGE
Regno Unito
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 7 ottobre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 settembre 2024

BIANCA DID A GREAT JOB TO ASSIST ME ON MY FIRST ORDER FOR MY SHOPIFY STORE

My Store
Cipro
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 8 settembre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 novembre 2024

Celia helped me and was very kindfull and helpful

AVERCI
Israele
6 mesi di utilizzo dell’app
DSers ha risposto 10 novembre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 agosto 2024

I recently had the pleasure of working with Chrissy from the DSers support team, and I couldn't be more impressed with her assistance. From the moment I reached out for help with my account issues, Chrissy demonstrated exceptional professionalism and expertise.

Chrissy was incredibly responsive, addressing my concerns promptly and thoroughly. She patiently walked me through each step of the process, ensuring that I fully understood the solutions she provided. Her friendly demeanor and clear communication made the entire experience seamless and stress-free.

Thanks to Chrissy’s dedication and knowledge, my account issues were resolved quickly, allowing me to get back to focusing on my business. I truly appreciate her outstanding support and would highly recommend Chrissy to anyone in need of assistance with DSers.

Thank you, Chrissy, for your excellent service!

Luminarya
Australia
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 8 agosto 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team