Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
14 marzo 2024

Very good experience with DSers help chat. Lennon helped me a lot with answering my complicated questions. Thank you :)

DECORTINO
Polonia
24 giorni di utilizzo dell’app
DSers ha risposto 17 marzo 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

28 febbraio 2024

Lucy was awesome and super helpful!

The Mossy Nook
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 29 febbraio 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

31 marzo 2024

I'm a new user to DSers, I had some questions and reached out to support. They replied instantly

Sally from support was really helpful by sharing screenshots and guiding me through the process of the issue I'm having it at hand

It was fixed in less than 5 minutes

Peekaboo Picks
Paesi Bassi
16 giorni di utilizzo dell’app
DSers ha risposto 1 aprile 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 marzo 2024

Wendy is very helpful when I have some technical issues. She was patiently guiding me how to solve the aliexpress connection issues.

RoomSwift
Malaysia
28 giorni di utilizzo dell’app
DSers ha risposto 10 marzo 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 febbraio 2024

Brilliant. Really easy to use and great customer support. Thanks very much to Vivian for their help! Under 15 minutes for a response, I wish all companies were like this!

dodde.rs
Regno Unito
Circa un mese di utilizzo dell’app
DSers ha risposto 27 febbraio 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 marzo 2024

I had trouble with my shipping and was completely lost. When my first order came in, Lily helped me set up my shipping and tracking methods. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Lily!

zencircle
Stati Uniti
27 giorni di utilizzo dell’app
DSers ha risposto 11 marzo 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 aprile 2024

Thank you vivian for your helping 5 star

BLACK CATS
Marocco
15 giorni di utilizzo dell’app
DSers ha risposto 7 aprile 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 aprile 2024

Lucy was so helpful ! She actually solved my problem when the shopify support system was facin issue to solve it !

Dress Snatch
Francia
16 giorni di utilizzo dell’app
DSers ha risposto 6 aprile 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 febbraio 2024

thank you for the help you helped me with incredible speed

Fit Prestance
Canada
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 25 febbraio 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 marzo 2024

Supper good customer service i got Neva, she just resolved my problem instantly

CleaBrush
Canada
Circa un mese di utilizzo dell’app
DSers ha risposto 10 marzo 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team