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I was stuck fulfilling my first few order and I contacted Dsers messenger. And then Chloe from Dsers came to a rescue. She helped me to understand so many things and answered all my stupid questions. 5 Start for her. ❤️
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Merci j'ai apprécié travailler avec vous.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
When I was having technical issues with my store, I turned to their customer service live chat feature. Vivian jumped in chat to support . he patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Lena was amazing to work with. She answered my message in chat within seconds. My supplier had discontinued the item and she not only helped me find a new suppier, she walked me through the process of cancelling my orders and resubmitting. Best service I've ever gotten from a dropshipping service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chrissy was great at helping me sort through some admin problems. Responded immediatly and stayed with me until it was completed
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Excelente atención Olivia, muchas gracias!!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had a very positive experience with ZICO ,the support team member. I must say, he is such an adorable Dser Staff who is trying to handle my issue promptly and professionally. From the moment I reached out, he is so patience and provided me with clear guidance and ensured the whole process was as smooth as possible. His prompt responses and attention to detail made me feel confident that my concerns were being taken seriously. I truly appreciate the level of support I received and would highly recommended their services to anyone.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I chat with Rita and she was very helpful and patiently..
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Dsers is an amazing way to dropship, it’s free and if you want to purchase a package fore better perks it’s perfectly affordable! The system is so easy to use and the customer care is just perfect, the lady that helped me (Blanca) was just so sweet and fast when I didn’t understand something. I would definitely recommend this software 100%!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had the pleasure of working with Blanca, and I couldn't be more impressed with her service! She was incredibly quick in resolving my issue and provided excellent customer support throughout. Her attention to detail and willingness to go above and beyond made the entire process smooth and stress-free. Thanks to her swift actions, everything was handled efficiently. Highly recommend Blanca for anyone in need of prompt and professional assistance!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team